What are the responsibilities and job description for the Receptionist/Optometric Technician position at New Holstein Family Eye Care?
New Holstein Family Eye Care
Company Overview
Your Eye Care Team has been dedicated to providing comprehensive eye health and vision care services to the greater East-Central Wisconsin region since 2004. With multiple clinics strategically located, our practices are conveniently accessible to our communities, offering a wide range of optometric and optical services delivered by experienced professionals.
Overview
We are seeking a motivated and detail-oriented Receptionist/Optometric Technician to join our team. This vital role combines front desk responsibilities with clinical support, ensuring a seamless patient experience from check-in to examination. The ideal candidate will possess strong communication skills, technical proficiency in ophthalmic procedures, and a passion for delivering exceptional patient care.
Responsibilities
- Greet patients warmly, verify insurance information, and manage appointment scheduling using electronic health record (EHR) systems.
- Obtain and record vital signs such as blood pressure and pulse, preparing patients for their examinations.
- Assist with ophthalmic patient examinations by performing tests including tonometry (measuring intraocular pressure) and A-scan biometry (ocular measurements).
- Operate medical equipment safely and accurately, including ophthalmic diagnostic imaging devices and eye refraction tools.
- Maintain strict adherence to HIPAA regulations and clinical confidentiality policies to protect patient information.
- Support the clinical team with aseptic techniques during procedures to ensure patient safety and infection control.
- Manage medical records accurately, ensuring proper documentation of exam findings, diagnoses, and treatment plans.
- Provide excellent patient service by addressing inquiries, explaining procedures, and ensuring a positive experience throughout their visit.
Skills
- Knowledge of HIPAA regulations and maintaining patient confidentiality in all interactions.
- Experience with intake procedures, vital signs collection, and ophthalmic diagnostic testing such as tonometry and A-scan measurements.
- Proficiency in electronic health records (EHR) management systems like Epic or similar platforms.
- Familiarity with ophthalmology-specific equipment including ophthalmic imaging devices and refraction instruments.
- Strong understanding of medical terminology related to eye health and anatomy.
- Previous medical office experience with a focus on patient service, clinical procedures, or optical retail sales is highly desirable.
- Ability to operate medical equipment accurately while adhering to aseptic techniques for infection control.
Join our team to help us deliver outstanding eye care while fostering a welcoming environment for our patients!
Pay: From $16.50 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $17