What are the responsibilities and job description for the Concession Stand Lead position at New Hampshire Fisher Cats?
We are looking for a reliable and motivated Concession Stand Lead to oversee concession stand operations at the New Hampshire Fisher Cats. This position is responsible for leading game day staff, providing excellent guest service, and ensuring the stand runs smoothly from opening through closing.
The Concession Stand Lead will be responsible for accurate beginning and ending inventory, setting up the stand before service, assigning staff duties, monitoring product levels, maintaining cleanliness, and making sure all food safety and cash-handling procedures are followed.
Key Responsibilities:
Manage beginning and ending inventory for the concession stand.
Set up and close down the stand for each event.
Lead and support concession stand staff during service.
Ensure food, beverages, and supplies are stocked and organized.
Provide friendly and efficient customer service.
Monitor product quality and presentation.
Follow all food safety, sanitation guidelines.
Qualifications:
Previous food service, concessions, or leadership experience preferred.
Strong communication and customer service skills.
Ability to work in a fast-paced environment.
Must be dependable, organized, and able to lead a team.
Ability to stand for long periods and lift as needed.
Evening, weekend, and event availability required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.