What are the responsibilities and job description for the Director, Operations - Peterborough, NH position at New Hampshire Ball Bearings, Inc?
Position Summary
The Director of Operations will oversee the day-to-day and long-term operational performance of multiple manufacturing facilities across several states. This leader will be responsible for driving operational excellence, ensuring safety and compliance, improving efficiency, and building a culture of continuous improvement and accountability. As a key member of the leadership team, the Director of Operations will partner closely with the President and other executives to align operational execution with overall business strategy.
Qualifications
Education & Experience
- Bachelor's degree in Engineering, Operations Management, Business, or related field (MBA preferred).
- 10-15 years of progressive manufacturing operations leadership, with at least 5 years in a multi-site management role.
- Proven track record of driving operational excellence and implementing continuous improvement (Lean, Six Sigma, etc.).
- Experience managing P&L responsibility and large operational budgets.
- Background in aerospace and/or medical industries.
- Experience working in a multinational company dealing with different cultures is preferred.
Capabilities & Skills
- Strong leadership and interpersonal skills; able to inspire and align diverse teams.
- Excellent problem-solving, analytical, and decision-making abilities.
- Demonstrated ability to manage complex, multi-site operations across state lines.
- Skilled in change management, process improvement, and scaling operations.
- Strong communication skills, able to partner effectively with executives and frontline employees alike.
- Ability to travel domestically and internationally as required ~30%.
Key Responsibilities
- Leadership & Strategy
- Provide strategic leadership and operational oversight for multiple facilities.
- Translate the company's vision into actionable operational goals and performance standards.
- Partner with the President and executive team to develop and implement business strategies.
- Operations Management
- Oversee production, quality, supply chain, and logistics across facilities.
- Ensure all plants meet or exceed key performance indicators (KPIs) in safety, quality, cost, and delivery.
- Standardize processes and implement best practices across locations.
- People & Culture
- Lead, coach, and develop general managers and operational leaders.
- Foster a culture of accountability, continuous improvement, and employee engagement.
- Collaborate with HR on workforce planning, retention, and training initiatives.
- Financial Performance
- Manage operational budgets and drive cost control initiatives.
- Analyze and improve productivity, efficiency, and profitability.
- Support capital planning and investment in equipment, technology, and facilities.
- Compliance & Risk
- Ensure facilities comply with federal, state, and local regulations (OSHA, EPA, etc.).
- Champion environmental, health, and safety programs across all sites.
- Identify risks and implement mitigation strategies.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
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New Hampshire Ball Bearings, Inc is an Equal Opportunity Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex including orientation or gender identity, national origin, disability, protected veteran status or any other characteristic protected by federal, state or local law.