What are the responsibilities and job description for the Phone Sales Representative (Debt) position at New Guidance Group?
Join our dynamic team as a Phone Sales Representative specializing in debt resolution! In this energetic role, you will leverage your exceptional communication skills and sales expertise to connect with clients, understand their financial situations, and offer tailored solutions that help them regain control of their finances. Your proactive approach and consultative selling techniques will drive successful debt negotiations, ensuring a positive experience for our clients while meeting company sales goals. This paid position offers a vibrant environment where your enthusiasm and sales talent can truly shine.
Duties
- Engage with clients via phone using warm calling techniques to discuss their debt challenges and present viable repayment options
- Utilize CRM software and sales automation technologies to track client interactions, update records, and manage follow-up activities efficiently
- Conduct outbound calling campaigns to identify potential clients and nurture existing leads through consultative selling approaches
- Negotiate debt repayment plans with clients, aiming for mutually beneficial agreements that facilitate deal closing
- Maintain high levels of customer service by actively listening, addressing concerns, and providing clear information on debt resolution processes
- Use Salesforce Cloud and other sales technology platforms to streamline communication, document client interactions, and monitor progress toward sales targets
- Collaborate with internal teams to ensure compliance with legal and company policies during all client interactions
Requirements
- Proven experience in inside sales, telemarketing, or technical sales, preferably within a B2B or debt resolution context
- Strong negotiation skills with the ability to close deals effectively while maintaining positive client relationships
- Familiarity with CRM systems such as Salesforce or similar platforms, including proficiency in CRM software and sales automation tools
- Excellent communication skills in English, both verbal and written, with the ability to convey complex information clearly and professionally
- Experience with outbound calling strategies and customer service excellence in call center environments
- Knowledge of sales technology adoption, including telephony systems, sales automation technologies, and call center software
- Demonstrated ability to work independently within a fast-paced environment while managing multiple client accounts
Join us in transforming the way individuals resolve debt by combining your passion for sales with your dedication to helping others. We’re committed to fostering a lively workplace where your skills grow alongside your career!
Pay: $75,000.00 - $100,000.00 per year
Work Location: In person
Salary : $75,000 - $100,000