Bakery Associate - Front of House

About us

New Glarus Bakery, nestled in the heart of New Glarus, Wisconsin, has been delighting customers with our exquisite Swiss and American pastries since 1910. Our goal is to contribute to the legacy of excellence by providing outstanding customer service, upholding rich culinary traditions, and fostering a welcoming atmosphere. This includes engaging with patrons, assisting with orders, maintaining a clean and organized bakery front, and collaborating with team members to ensure efficient operations.

Our work environment includes:

• Baking and prep areas
• Prep kitchen
• Storefront
• Office area
• Refrigeration and dry storage areas

New Glarus Bakery: Front of House Team Member

Are you ready to join a legacy of excellence? New Glarus Bakery, an esteemed establishment with 114 years of crafting delectable baked goods, is expanding its family. We're seeking a vibrant Front of House Team Member to enhance our commitment to outstanding customer service and uphold our rich culinary traditions.

Why Join Us?

• Passionate Heritage: Immerse yourself in the world of Swiss, German, and American bakery traditions, where every day is an opportunity to create something extraordinary.
• Customer-Centric: Engage with patrons from around the globe and play a crucial role in delivering exceptional service, making their experience memorable.
• Collaborative Environment: Work closely with our dedicated baking team and management to maintain high standards and create a welcoming atmosphere.

Responsibilities:

• Warm Welcome: Greet customers with genuine warmth and kindness, ensuring they feel valued from the moment they step in.
• Customer Assistance: Respond promptly to inquiries, provide accurate product information, assist with orders, and make personalized suggestions.
• Knowledge Sharing: Educate customers on our diverse range of products, including ingredients, allergens, and nutritional information.
• Presentation Matters: Maintain a clean, organized bakery front and showcase our baked goods in an attractive manner.
• Team Harmony: Collaborate with team members to ensure accurate and timely order fulfillment.

Requirements:

• Passion for Service: A genuine enthusiasm for providing exceptional customer service.
• Communication Skills: Excellent verbal and written communication skills to connect with a diverse customer base.
• Organizational Prowess: Strong organizational and time management skills to thrive in a fast-paced environment.
• Positive Attitude: Approach tasks with a positive, can-do attitude and foster a collaborative team spirit.
• Tech Savvy: Basic computer skills, including proficiency in Microsoft Word and Excel.
• Experience: Previous experience in customer service or retail sales is preferred.

Required Skills:

• Customer Service
• Teamwork
• Dedication
• Punctuality
• Proactive
• Food Ordering
• Cash Handling
• Computer Skills
• Telephone Skills
• Culinary Fundamentals
• Data Entry

Job Type:

• Part-time opportunities available,
• Afternoon shift - 12pm to 6:30pm
• Morning shift - 6:30 a.m to Noon

Benefits:

• Enjoy a flexible schedule,, merchandise discounts, and competitive wage range, including shared tips.

At Our Core:

At New Glarus Bakery, our values define us:

• Work-Life Safety: Prioritize a comfortable work-life balance for our dedicated team.
• Exceptional Customer Care: Always put our customers first, exceeding expectations at every turn.
• Excellence in Food Quality: Use the finest ingredients and innovative techniques to create delightful and nutritious baked goods.
• Community Commitment: Support charitable causes and initiatives that positively impact lives.
• Unity and Support: Foster a culture of respect and unwavering support within our close-knit bakery family.
• Brand Recognition: Uphold the highest standards in preserving our baking traditions, ensuring our continued success.

Ready to be a part of our journey? Apply now and become an integral part of the New Glarus Bakery family!

Job Type: Part-time

Pay: $15.00 - $17.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Opportunities for advancement

Shift:

• Day shift

Experience:

• Customer service: 2 years (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• New Glarus, WI 53574 (Required)

Work Location: In person

Salary : $15 - $18