What are the responsibilities and job description for the Dining Staff Member position at New England Sports Hub?
New England Sports Hub is a world-class facility offering sports and entertainment to athletes of all ages and abilities. As a Server, you will be part of a dynamic team that provides exceptional guest experiences in a fun and fast-paced environment.
">">- Responsibilities include greeting guests warmly, making them feel welcome, and guiding them to their table, presenting menus, explaining daily specials, and offering recommendations based on guest preferences.
- You will take food and beverage orders accurately and efficiently, ensuring special dietary requirements or requests are noted, and communicate with the kitchen and bar staff to ensure orders are prepared correctly and delivered on time.
- As a Server, you will be responsible for serving food and drinks promptly, ensuring proper presentation and correct order accuracy, checking on guests throughout their meal to ensure satisfaction and address any concerns or special requests.
- Additionally, you will handle guest complaints or concerns professionally, aiming for prompt resolution and guest satisfaction.
- You will also be responsible for maintaining a clean and efficient dining area, including clearing and cleaning tables promptly after guests leave, resetting tables, and preparing them for new guests.
