Clinical Supervisor

Position: Clinical Supervisor (also known as Clinical Manager, depending on the number of direct reports)
Department: Clinical
Reports to: Vice President of Clinical Services
Position Classification: Exempt

Position Overview:
The Clinical Supervisor will be responsible for the management and growth of the clinical program, supervision of staff, managing a caseload, providing group/patient support as needed for daily and evening program operations, and on-call availability as part of the Clinical Management Team. The Clinical Supervisor will support compliance and best practice with fiscal, ethical, and legal standards, as well as ensure alignment with the core values and mission of NEMG.

Specific Responsibilities:

• Oversee daily operations of the Day Treatment and Intensive Outpatient Program
• Ensure regulatory compliance in all matters including clinical, medical, and operations
• Ensure clinical quality through direct supervision of the clinical team/program staff
• Responsible for hiring and retaining a top-quality team of operational and clinical professionals
• Carry a caseload and group coverage according to census and program needs
• Work with and manage outside vendors including billing, environmental, and others
• Maintain fiscal responsibility and collaboration with Authorization/Billing and EMR affiliates
• Perform chart audits, documentation approval, and staff supervision
• Facilitate daily operations meetings, and weekly staff meetings
• Develop and oversee group curriculum focused on mental health and substance use disorders
• Work in collaboration with a multi-disciplinary team and identify appropriate level of care for patients
• The Clinical Supervisor reports directly to the Senior VP of Clinical Services, and/or any designated director/senior leader, and will perform any other functions and tasks as assigned

Education and Experience:

• LICSW, LMHC, LMFT, or equivalent independent clinical licensure
• 3 years of experience working in a substance abuse, mental health, psychiatric facility, or equivalent business and leadership experience
• Solid knowledge of behavioral health management practices and clinical operations

• An advanced knowledge of state and federal regulatory and various accreditation requirements related to behavioral health management
• Working knowledge of operations and financial management and marketing methods

Competencies:

• Strategic Thinking: Develops a workable plan to get from current to the desired goal. The effective Clinical Supervisor can see ahead clearly and anticipate consequences and trends accurately, has broad knowledge and perspective and can translate this into a plan based on key strategies that will provide long-lasting progress for patients and the program.
• Communication: The Clinical Supervisor must communicate effectively not only internally but externally too with licensure parties, consumers, suppliers, and the community. Communicates, evaluates, and performs in alignment with the mission, vision, and values of NEMG.
• Builds an Effective Clinical Team: Getting a clinical and multidisciplinary team engaged and working together is an important skill. The Clinical Supervisor's responsibility is to manage the program in such a way that departments and individuals work together to fulfill the vision.

Work Environment:
Works in a professional environment including professional offices, clinics, hospitals, or outpatient facilities.

Physical Demands:
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.