What are the responsibilities and job description for the Administrative Professional/Front Office position at New Directions Counseling Center?
Administrative Assistant / Front Office
New Directions Counseling Center – Mansfield, OH
New Directions Counseling Center is seeking a reliable, organized, and professional Administrative Assistant / Front Office Coordinator to join our private outpatient mental health practice. This role is often the first point of contact for clients and is essential to keeping the office running smoothly.
What You’ll Do
Greet clients and manage front desk operations
Answer phones and schedule appointments
Manage provider calendars
Collect co-pays and payments
Assist with basic billing, insurance, and bookkeeping
Maintain accurate client and financial records
Provide general administrative support
What We’re Looking For
Prior administrative or front-desk experience preferred (students welcome)
Strong computer skills (email, scheduling, data entry)
Experience with QuickBooks or medical billing software a plus
Organized, dependable, and detail-oriented
Friendly, professional communication style
Ability to handle confidential information
Schedule
Part-time or full-time (to be discussed)
Some availability until 6:00 p.m. required
Pay
Competitive and commensurate with experience
Why Work With Us
Small, supportive team
Professional and respectful work environment
Meaningful work supporting mental health services
How to Apply
Email newdirectionseap@hotmail.com with your resume and brief note of interest.
Work Location: In person