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Front Office Medical Assistant

Charak Center for Health and Wellness
Elyria, OH Full Time
POSTED ON 7/22/2026 CLOSED ON 9/21/2026

What are the responsibilities and job description for the Front Office Medical Assistant position at Charak Center for Health and Wellness?

Full job description


Normal agency business hours are 9:00 am to 5:30 pm Monday thru Friday with evening hours for appointments and/or meetings as needed. Our front office staff cover from 8:45 am to 5:45 pm each weekday. From time-to-time, however, the work situation may require an employee to expend an amount of time more than the normal workweek.

· Warmly welcome visitors, determine nature of business, and direct them appropriately.

· Answer phones, schedule patients and take messages in a courteous and efficient fashion.

· Interface with and collect funds from patients as they enter or leave the office and to enter all charges into a computerized billing system and access information as needed.

·· Monitor and collect urine samples, as needed, and manage sample according to protocol.

· Perform all lab test sampling and submit samples or results according to protocol.

· Monitor laboratory results and ensure that these are communicated and recorded correctly.

· Perform other medical-related tasks such as checking vitals, administering breathalyzers and injections, EKGs and other tasks.

· Upload reports (OARRS, labs) to electronic medical records in a timely fashion so that this information is retrievable by MEDSOM staff at time of appointments.

· Assure prescription refill requests are processed in a timely fashion.

· Process Insurance Verification for services and complete Prior Authorization for medications and services

Experience/Credentials:

Medical assistant, administrative assistant, customer service or related experience.

Required: Medical Assistant Certification or Registration, or State-Certified Nursing Assistant.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Addiction Medicine
  • Psychiatry

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Work Location: In person

Salary : $15 - $18

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