What are the responsibilities and job description for the Client Service Representative – Entry Level position at New Catalystorporated?
We are currently hiring Entry-Level Client Service Representatives in Jeffersontown, KY to support our event-based fundraising and community outreach initiatives. This hands-on, professional opportunity is ideal for recent graduates, career changers, or individuals seeking meaningful, mission-driven work in the nonprofit and fundraising space.
No prior experience required. We offer fully paid training, ongoing mentorship, and a comprehensive benefits package designed to support your success and long-term career growth.
Key Responsibilities
Serve as the primary point of contact for donors, sponsors, and event clients
Promote fundraising campaigns and engage attendees at live events and community activations
Educate the public on nonprofit missions, charitable programs, and upcoming initiatives
Assist with event setup, logistics, execution, and on-site coordination
Track donor interactions, collect feedback, and report insights to management
Collaborate with team members to achieve daily, weekly, and campaign performance goals
Maintain a professional, positive, and approachable presence at all events
What You'll Learn (Paid Training Provided)
Fundamentals of event fundraising, coordination, and nonprofit outreach
Best practices in customer service and professional communication
Donor engagement and relationship-building strategies
Marketing and promotional techniques for live fundraising campaigns
Team collaboration, goal setting, and performance tracking
Problem-solving and conflict resolution in client-facing environments
Qualifications
18 years of age or older
High school diploma or equivalent required
Reliable transportation
Outgoing, positive, and coachable attitude
Strong communication and interpersonal skills
Self-motivated, goal-oriented, and eager to grow
Ability to work independently and as part of a team
Why Join Our Team
Fully paid training program focused on long-term career development
Comprehensive benefits package, including Medical, Dental, and Vision
Clear advancement paths with internal promotion opportunities
Supportive, team-focused work environment
Hands-on experience in event fundraising, client relations, marketing, and community outreach
Performance-based incentives, bonuses, and recognition programs
Opportunity to make a real, measurable impact by supporting meaningful charitable causes