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Assessment Technician (Pay Grade 19) AFSCME Local 1607

New Castle County Government
New Castle, DE Full Time
POSTED ON 8/4/2026 CLOSED ON 8/12/2026

What are the responsibilities and job description for the Assessment Technician (Pay Grade 19) AFSCME Local 1607 position at New Castle County Government?

In accordance with the Merit System Rules and Regulations, an eligible list, which will be valid for a one-year period, and which will be used to fill vacancies during that period, is being established for this classification.  Applicants on the eligible list will be certified in accordance with the Merit System and appropriate union contracts.  

Candidates may submit online employment applications using the NEOGOV online application system available athttps://www.governmentjobs.com/careers/nccde.

EXAMINATION PROCESS: The examination process for this posting may include an evaluation of training and experience, a written examination, a computerized exam, an oral board interview examination, a performance examination or any combination of the above in order to qualify applicants for placement on the eligible list.  The eligible list will be used to fill vacancies that occur within the next year.   The appropriate number of names on the eligible list as prescribed by Merit System Section 26.03.505 will be certified to the hiring department for consideration to fill the vacant position(s).

New employees are generally hired at the starting salary and may be eligible for merit increases each year upon receipt of a satisfactory performance evaluation, up to the maximum salary.

New Castle County is an Equal Opportunity Employer

DISTINGUISHING FEATURES OF THE CLASS

An employee in this class performs a variety of tasks dealing with the maintenance of assessment and geographic information files.  This position is the entry level position and first step within the Assessor and Assessment Services career ladders.  The work is of a technical nature and involves complex mathematical calculations and review and interpretation of field notes, official documents, and records in order to develop or maintain assessment records, land records, and geographic information.  Employees in this class make independent decisions in accordance with established policies pertaining to official documents including but not limited to deeds, wills, field notes, applications for assessment exemptions, and a variety of official documents pertaining to land use, land records, and property assessment. The work is performed under general supervision. Supervisors are available for consultation on unusual problems and to give detailed instructions on all new assignments.  

ESSENTIAL FUNCTIONS:

  • Interprets official documents to maintain ownership, property location, and assessment information on appropriate databases or information systems;

  • Assists taxpayers with completion of all exemption applications; 

  • Determines effect of various legal documents relating to land title;

  • Reviews applications to determine eligibility for various exemption programs;

  • Calculates prorated assessment, verifies location of improvements and determines lot size to process land splits;

  • Answers inquiries from the public relating to assessment information;

  • Updates assessment figures based on information received from assessor or supervisor;

  • Operates recording and transcription equipment, performs support functions, and updates database tracking for Board of Assessment Review hearings;

  • Promotes an ongoing attitude of dedication to excellent public service to ensure that internal and external customers are provided with the highest quality of service;

  • Operates a personal computer and other related equipment in the course of the work.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Some knowledge of records management and records maintenance; 

  • Some knowledge of principles, practices, laws, and regulations pertaining to property assessment, land records, and basic real estate transactions; 

  • Some knowledge of geographic data;

  • Ability to develop and maintain accurate technical data within specific software systems and databases; 

  • Ability to make assessment calculations; 

  • Ability to follow instructions;

  • Ability to interact with the public in an efficient and courteous manner; 

  • Ability to resolve problems; 

  • Ability to communicate courteously and effectively, both verbally and in writing.

MINIMUM QUALIFICATIONS:

  • Completion of two (2) years of college at an accredited college or university with major course work in business, finance, information technology, accounting, or records management and one (1) year experience in records management, information systems, accounting, or related field;

  • Alternatively, three (3) years’ experience in records management, information systems, accounting or related field, along with a high school diploma or GED;

  • Another qualifying option is an equivalent combination of experience, education or training directly related to the required knowledge, skills and abilities;

  • Must pass a county background check.

PHYSICAL REQUIREMENTS:

  • Prolonged periods of sitting at a desk and working on a computer (up to 8 hours per day).

  • Frequent use of hands and fingers to operate a computer keyboard, mouse, and other standard office equipment.

  • Ability to view computer monitors and read printed materials for extended periods.

  • Ability to communicate effectively in person, over the phone, and via virtual platforms.

  • Occasional standing, walking, bending, or reaching within the office environment.

  • Ability to lift and carry light items (typically up to 15 pounds), such as files, documents, or office supplies.

  • Ability to maintain concentration and focus in a standard office setting.

Laura McDermott
Human Resources Technician
Laura.McDermott@newcastlede.gov

Salary : $42,481 - $69,202

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