What are the responsibilities and job description for the (US) Junior Technical Product Specialist position at Surpass Assessment?
Company Description
Surpass is a global leader in digital assessment services, providing credentialing organizations with an extensive test center network, online proctoring solutions, and advanced technology. The company's comprehensive platform supports every stage of the assessment process, from item creation to secure exam delivery. Recognized for its reliability and scalability, Surpass ensures an exceptional test-taker experience. The organization is dedicated to helping clients expand their testing programs confidently and efficiently.
Role Description
The Junior Technical Product Specialist plays a key role in bridging the gap between clients, sales, and technical teams. Working closely with Solutions Architects and the wider commercial function, you’ll help define technical solutions, support bids, and deliver engaging product demonstrations that clearly communicate the value of Surpass.
This is an exciting opportunity for someone with a strong technical foundation who enjoys problem solving, simplifying complex ideas, and working directly with clients to shape solutions. The role also offers a clear pathway into a Solutions Architecture career.
Key Requirements:
- A solid understanding of core technical concepts such as APIs, data formats (JSON, XML), and cloud technologies
- Ability to translate complex technical information into clear, client-friendly solutions
- Strong communication and presentation skills, with the confidence to support demos and client discussions
- A proactive, analytical mindset with strong problem-solving ability
- Ability to work collaboratively across sales, product, and development teams
- An interest in assessment technology or willingness to learn about the sector
Location:
US-based role with remote working available. Travel may be required for client meetings and industry events.
Salary range: $45,000 - $55,000
To apply for this role, please submit:
- Cover letter highlighting relevant experience
- Current CV
Closing Date:
5pm, Friday 22 May 2026.
Please send all applications to andrew.dodds@surpass.com with the subject line of “Job Application: Junior Technical Product Specialist 05/26”.
Salary : $45,000 - $55,000