Parking Enforcement Officer

JOB SUMMARY

To perform office, investigative and field work involving the enforcement of appropriate codes, laws, regulations and validation programs pertaining to on-street and off-street parking within the City of New Brunswick and New Brunswick Parking Authority facilities. Writes and issues parking citations and responds to the public’s inquiries.

RESPONSIBILITIES

• Patrol assigned route of city streets and parking facilities to identify and cite vehicles in violation of parking codes. May be assigned to make patrols by foot, automobile, bicycle, or Segway.
• Issue summonses for illegally parked vehicles on the street and in NBPA owned facilities, including lots and decks. *is summons same as citation above?
• Report location of inoperable parking meters and areas that need replaced or additional signage when necessary.
• Serve as ambassadors of the NBPA by providing assistance, guidance, and information to the general public in a professional and courteous manner.
• Prepare daily activity reports such as vehicle inspections and dismissal requests.
• Provide testimony in Municipal Court for contested summonses.

7. Maintain and uphold all NBPA policies and procedures.

8. Respond to customer inquiries in a timely manner.

9. Represents the NBPA in a professional and courteous manner and treat public and co-workers with courtesy and respect.

10. Establish and maintain effective working relationships with the public, law enforcement personnel, and other parking enforcement personnel.

11. Report any conditions to appropriate department head that represent a threat to safety, health and welfare of NBPA patrons, staff, tenants or property.

12. Perform duties requested by supervisor and/or manager.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES

1. Extremely knowledgeable of the geography of the New Brunswick streets.

2. Knowledge of the New Brunswick Parking Authority’s parking rules and regulations as well as various City and State parking laws and ordinances.

3. Effective communication skills.

4. Exceptional customer service skills.

5. Ability to use NBPA equipment/devices (e.g. NBPA handhelds) PAT’S handheld devices. *confirm current equipment

6. Ability to operate a motor vehicle.

7. Ability to demonstrate good common sense and sound judgment.

8. Demonstrates initiative and the ability to adapt effectively to changing conditions and work environments

WORKING CONDITIONS

• Required to work outdoors in all weather conditions.
• Must be able to visually observe details up close, or at a distance.
• Sit, stand or walk for prolonged periods, with or without a reasonable accommodation.,
• Enters and exits vehicles frequently.
• Must have finger dexterity/grasping ability to operate issued equipment/devices, or a computer.
• Conducts vehicle and on-foot patrols of the City of New Brunswick and NBPA facilities.
• Employee occasionally lifts and/or moves up to 50 pounds.

EDUCATION AND EXPERIENCE

· High School Diploma or equivalent required

· Associates Degree or Bachelor’s Degree preferred.

· Customer service experience preferred.

CERTIFICATIONS AND OTHER REQUIREMENTS

· Valid NJ State Driver’s License required.

DISCLAIMER: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change at any time with or without notice.

Pay: $22.00 per hour

License/Certification:

• New Jersey Driver's License (Required)

Work Location: In person

Salary : $22