What are the responsibilities and job description for the Office Manager / Receptionist position at New Beginning Family Chiropractic?
Our office is looking for a friendly, organized, and dependable Office Manager & Receptionist to join our wellness clinic team. This role is ideal for someone who enjoys helping others, thrives in a calm yet busy environment, and can keep daily operations running smoothly.
Responsibilities:
- Oversee daily clinic operations and ensure a smooth, welcoming patient experience.
- Greet and check in patients; manage scheduling, cancellations, and follow-ups.
- Answer phones, respond to emails, and handle patient inquiries professionally.
- Coordinate patient flow between chiropractic, physical therapy, and massage services.
- Process payments, and maintain accurate patient records.
- Supervise front-desk staff and uphold HIPAA compliance and clinic policies.
- Manage office supplies, vendor relations, and overall clinic organization.
- Support hiring, staff scheduling, and onboarding.
- Prepare basic financial and performance reports for management.
- Assist with marketing, patient communication, and community outreach.
Qualifications:
- Previous experience in a healthcare, wellness, or clinic setting (preferred).
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and customer service abilities.
- Proficient in scheduling software, EMR systems, and Microsoft Office/Google Workspace.
- Ability to manage staff schedules and maintain a smooth daily workflow.
- Professional, calm, and friendly demeanor with patients and staff.
- Reliable, punctual, and able to maintain confidentiality (HIPAA compliance).
- Strong problem-solving skills and ability to adapt in a fast-paced environment.
Benefits:
- Competitive hourly rate based on experience
- Free Chiropractic and Physical Therapy services
- Discounted Massage rate
- Cozy/low stress Work Environment
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $22 - $27
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