Entry Level Sales Rep (Mortgage Loan Officer in training)

Position: Sr. Loan Officer Training Program

Location: on-site in Novi, MI

Position Summary: Sr. Loan Officer

Are you ready to launch a rewarding career in the mortgage industry?

This is your chance to join a field that offers financial stability, professional growth, and high earning potential for motivated individuals. Our ProLO Training Program is designed to take you from beginner to a licensed Loan Sr. Officer with a structured path that includes:

• Comprehensive Training: Learn the fundamentals of mortgage lending and how to deliver world-class service.
• Expert Mentorship: Gain insights from experienced Sales Coaches, Trainers, and Managers who are committed to your success.
• Full Support: We handle all state licensing fees, paperwork, and filing, so you can focus on building your career.
• NMLS Exam Coverage: We will help you obtain your NMLS license within the first 30 days of employment

Why Choose Us: NAF is consistently recognized as one of Fortune’s 100 Best Companies to Work For and a top workplace for Millennials, Parents, and Women.

Salary: $20/ hr / monthly bonus / commissions / full-time benefits

Responsibilities:

• Achieve or exceed monthly sales and conversion targets.
• Recommend suitable mortgage loan products, structure, and price loans.
• Maintain an active pipeline, follow up with clients, and submit loan packages after collecting required documents.
• Engage in conversation and establish rapport with customers via email and telephone communication.
• Assist customers by reviewing their credit report to determine if they can proceed with the loan qualification process.
• Assist customers with gathering loan information and documentation to provide an underwritten pre-approval.
• Educate customers about next steps for mortgage pre-approval.
• Set realistic expectations with customers to maximize satisfaction.
• Assist customers with completing the eConsent and eSign process.
• Disposition customer files appropriately depending on interest and ability to proceed.
• Input data into computer system as it relates to information gathered for the mortgage loan.
• Adhere to all regulatory and company policies.

Qualifications:

• Ability to demonstrate proficiency communicating with customers over the phone and via email.
• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office programs such as Word, Excel, and Outlook.
• Passionate about helping customers achieve financial goals.
• NMLS licensed with 20 hours of NMLS education complete at time of hire.

Desired Education/Experience:

• 1 or more years of office or inside customer service / call center experience preferred.
• 1 or more years of customer service and/or sales experience preferred.
• High School Diploma or equivalent; some college preferred.
• NMLS Licensed Preferred but not required to apply

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.[EOE/M/F/D/V. Drug-free workplace.]

#PalMI

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 25 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Last question :) Do you understand that this role is to help you grow into a Mortgage Loan Officer which is a sales role to help prospective borrowers buy a house or refinance their existent mortgages?
• If not NMLS licensed, are you willing to get your NMLS license within the first 30 days of employment? (we will help pay for licensing NMLS course and cover all licensing fees)?

Experience:

• Sales or Call Center Sales: 1 year (Preferred)

License/Certification:

• NMLS (Preferred)

Ability to Commute:

• Novi, MI 48375 (Preferred)

Work Location: In person

Salary : $20