What are the responsibilities and job description for the Operations position at Nevant Operations dba McDonalds?
Company Description
Nevant Operations, a proud McDonald's franchise, operates 12 restaurants across the scenic Mountains and Foothills of North Carolina. With locations in Buncombe, McDowell, Henderson, Catawba, and Caldwell Counties, we are committed to serving our communities and ensuring our iconic Golden Arches shine brightly in every city we call home. Our focus is on delivering exceptional service and fostering a supportive workplace for our team members.
Role Description
This is a full-time, on-site Operations role based in Asheville, NC. The primary responsibilities include overseeing daily operations, managing team performance, implementing operational strategies, and ensuring a consistently exceptional customer experience. The role also involves monitoring sales, analyzing operational data, and collaborating with team members to achieve business objectives. This individual will contribute to maintaining high standards in service, quality, and cleanliness across the restaurant.
Qualifications
- Strong analytical and problem-solving skills to evaluate operational data and identify areas for improvement
- Excellent communication skills to effectively collaborate with team members, management, and stakeholders
- Experience in sales and revenue generation, with a focus on driving business growth
- Proficiency in operations and project management, with the ability to implement successful processes
- Leadership experience in a fast-paced, customer-focused environment
- Ability to manage multiple priorities and maintain composure under pressure
- High school diploma or equivalent required; additional education in business, management, or a related field is a plus