Patient Insurance Verification Specialist (Benefits Specialist)

About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95 clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Transform Lives: Join Greenbrook Mental Wellness Centers as an Insurance Benefits Specialist in Delray, Florida!

Are you passionate about making sure everyone has access to the mental health care they need? Do you have an eye for detail and enjoy navigating complex insurance systems? If so, join our dedicated team at Greenbrook Mental Wellness Centers.

We're seeking an Insurance Verification Specialist to play a vital role in ensuring our patients can use their health insurance benefits to get the mental health services they need. This role is responsible for identifying and reporting patient eligibility, helping to remove financial barriers to care.

This is a full-time position located at our corporate offices in Delray, Florida. Work hours will vary between 8 a.m. and 6 p.m. EST.

Why Greenbrook?

• Meaningful Impact: Directly contribute to improving lives by helping patients access crucial mental health treatments.
• Competitive Compensation: Earn between $18-$20/hour (commensurate with education and prior experience).
• Comprehensive Benefits: Enjoy a generous benefits package, including a 401(k) with company match, paid time off, and comprehensive medical, dental, and vision coverage.
• Collaborative Environment: Work alongside a supportive team committed to patient care and mental health advocacy.
  
  

Your Role

• Verify Patient Coverage: Review and verify insurance coverage and mental health benefits, including in-network providers, coverage details, and pre-authorization requirements.
• Secure Coverage: Collaborate with insurance companies to secure coverage quotes for patients' treatment plans.
• Maintain Records: Conduct thorough insurance research to identify the most cost-effective options for patients and maintain accurate, up-to-date patient insurance records in our electronic health record (EHR) system.
• Provide Documentation: Clearly and concisely document insurance payer plans, including patient coverage, cost share, access, and provider options.
• Collaborate and Report: Identify and report trends or delays with reimbursements and collaborate with management and clinical teams to find solutions to potential insurance barriers.
  
  

What We're Looking For

• Experience: A minimum of two (2) years of experience in healthcare insurance is required, with a focus on mental health benefits being a plus.
• Knowledge: A strong understanding of medical billing and coding practices.
• Skills: Excellent communication and interpersonal skills, with a patient-centered approach. Proficiency in Microsoft Office Suite (Word, Excel) and electronic health record (EHR) systems is required.
• Attributes: You must be able to work independently and as part of a team in a fast-paced environment and possess strong analytical and problem-solving skills.
• Passion: A passion for mental health advocacy and a commitment to reducing healthcare disparities.
  
  

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

Who We Are

To learn our WHY: https://youtu.be/yrr-wlFftT0 | Patient stories on HOW we transform lives: https://www.greenbrooktms.com/patient-stories

• Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.
  
  

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.

We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

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