What are the responsibilities and job description for the Medical Receptionist/Front Desk position at Neurology Consultant of Northwest Indiana, PC?
Job Summary
Neurology Consultants of Northwest Indiana is a growing neurology practice currently with an open position for a full time Medical Receptionist in our Schererville office.
Responsibilities and Duties
Duties Include:
- Entering patient information into an EMR system
- Answering Phones
- Maintaining Voicemail boxes
- Making appointments
- Greet patients and visitors, in person or on the phone
- Assist patients to complete all necessary forms and documentation including medical insurance
- Ensure patient information is accurate including billing information
- Inform patients of medical office procedures and policy
- Maintain and manage patient records
- Move patients through appointments as scheduled
- Answer incoming calls and deal with inquiries
- Transfer calls as required
- Schedule patient appointments
- Collect co-pays and payments
- Schedule in office procedures
- Obtain external medical reports as required by medical professionals
- Respond and comply to requests for medical records
- Complete other clerical duties as assigned/needed for normal operation of the practice
- Maintain stock of forms and office supplies
- Ensure reception area is well maintained, neat and clean
- Safeguard patient privacy and confidentiality
- Obtain Prior Authorizations for medical tests
Job Type: Full-time: 38-45hrs/wk
Must be available:
- Monday: 8:30am-4:30pm
- Tuesday: 9:00am-5:30pm
- Wednesday: 9:00am-5:30pm
- Thursday: 8:30am-5:30pm
- Friday: 9:00am-1:00pm
Qualifications and Skills
Education and Training Requirements:
- Experience working with EMR systems (Health Fusion and Epic preferred)
- Knowledge of insurance authorization procedures
- Excellent verbal and written communication skills
- Good organizational and technical skills
- Bilingual (Spanish preferred, but not required)
Required education:
- Minimum High School diploma
- Associate or higher preferred
Required experience:
- General Receptionist: 2 years or Medical Receptionist: 1 year
- Neurology experience preferred
- Knowledge of medical terminology and procedures
- Knowledge of computer and relevant software applications
- Knowledge of general administrative and clerical procedures
- Working knowledge of healthcare insurance preferred
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $12 - $15