What are the responsibilities and job description for the Billing Analyst position at Neumo?
SaaS Biller
Position Overview
We are hiring a detail-oriented SaaS Biller to execute daily, weekly, and monthly invoicing cycles. This position handles the transactional execution of base subscriptions, hybrid usage-based pricing models, and specialized professional services invoicing.
Key Responsibilities
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
8am-5pm Hybrid (Mon, Tues, Fri onsite)
Position Overview
We are hiring a detail-oriented SaaS Biller to execute daily, weekly, and monthly invoicing cycles. This position handles the transactional execution of base subscriptions, hybrid usage-based pricing models, and specialized professional services invoicing.
Key Responsibilities
- Invoice Generation: Execute regular invoice runs for automated subscription renewals and manually generate milestone invoices for professional implementation services using Sage Intaact.
- Usage Reconciliation: Extract and upload monthly metered usage metrics (e.g., API calls, active seats, data storage consumed) into the billing ledger to ensure accurate variable invoicing.
- Sales Tax Compliance: Verify domestic and international digital software tax calculations (e.g., Avalara, VAT, sales tax exemptions) are accurately applied to active customer records.
- Customer Support: Monitor the central billing inbox to promptly answer routine customer questions regarding invoice delivery, portal access, and receipt copies.
- 2 years of experience in high-volume corporate billing, ideally utilizing a recurring revenue engine.
- Exceptional data entry speed and precision.
- Familiarity with Sage Intaact/Similar ERP and customer portal setups/invoice submissions.
- Office setting with a moderate noise level.
- The employee will work at an individual workstation, using a telephone and computer.
- Must be able to remain seated for extended periods.
- Regular use of a computer and other office machinery, such as printers and copy machines.
- Occasional movement around the office.
- Frequent communication via telephone.
With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.
Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.
Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
8am-5pm Hybrid (Mon, Tues, Fri onsite)