What are the responsibilities and job description for the Personnel Assistant II – Military Personnel Program Support & Data Analysis position at Network Runners, Inc.?
Personnel Assistant II – Military Personnel Program Support & Data Analysis
Clearance: **Must have an active Secret Security Clearance**
Work location: Dyess Air Force Base, Abilene, Texas – Onsite 5 days a week
Position Description
Network Runners, Inc. is seeking a Personnel Assistant II to provide intermediate-level administrative and customer service support for Air Force personnel operations at Dyess AFB. This role builds on the foundational responsibilities of Personnel Assistant I, with added emphasis on program management support, complex customer service interactions, and data accuracy in support of military, veteran, and dependent benefits. The Personnel Assistant II will apply knowledge of Air Force personnel programs, policies, and data integrity standards to support smooth operational outcomes.
Duties & Responsibilities
Salary: Competitive salary
Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Work location: Dyess Air Force Base, Texas - Onsite 5 days a week
Company Description
Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.
Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.
Clearance: **Must have an active Secret Security Clearance**
Work location: Dyess Air Force Base, Abilene, Texas – Onsite 5 days a week
Position Description
Network Runners, Inc. is seeking a Personnel Assistant II to provide intermediate-level administrative and customer service support for Air Force personnel operations at Dyess AFB. This role builds on the foundational responsibilities of Personnel Assistant I, with added emphasis on program management support, complex customer service interactions, and data accuracy in support of military, veteran, and dependent benefits. The Personnel Assistant II will apply knowledge of Air Force personnel programs, policies, and data integrity standards to support smooth operational outcomes.
Duties & Responsibilities
- Provide front desk reception support, including greeting visitors and managing check-in procedures.
- Perform ID card processing and issuance using the DEERS/RAPIDS system.
- Conduct basic data entry, updates, and verification in support of personnel recordkeeping.
- Ensure adherence to Privacy Act policies and procedures while handling personal information.
- Communicate effectively with service members, dependents, and internal personnel.
- Maintain an organized and professional front desk environment and assist with administrative tasks as needed.
- Provide direct customer support, including resolution of complex personnel-related inquiries and benefit issues.
- Support Air Force personnel programs through data validation, program tracking, and report generation.
- Conduct routine and advanced data entry and data analysis to ensure record accuracy and compliance with Air Force standards.
- Assist with managing multiple personnel programs and ensure adherence to applicable military regulations.
- Operate DEERS/RAPIDS systems for ID card issuance and records updates.
- Maintain compliance with security, privacy, and system access protocols.
- Support Site Security Manager responsibilities, including access control procedures and documentation accuracy.
- 1–3 years of relevant experience in personnel, administrative, or customer service roles.
- Demonstrated proficiency in customer service, data entry, problem-solving, and multi-tasking across programs.
- Working knowledge of Air Force personnel programs, military/veteran and dependent benefits, and data integrity standards.
- A bachelor’s degree from an accredited college or university is required.
- Must be experienced in the DEERS/RAPIDS system.
- Site Security Manager training
Salary: Competitive salary
Attractive Benefits Package: Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays
Work location: Dyess Air Force Base, Texas - Onsite 5 days a week
Company Description
Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.
Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.
