Collections Analyst

The Collections Analyst position is in charge of working with customers to collect their outstanding payments, negotiate payments and learn more about their payment status. They will also work with internal departments and Networks membership to resolve invoice discrepancies.

WHAT YOU'LL DO:

• Independently prioritize and execute daily collection activities; contact customers for payment via telephone and email, document and maintain timely collection notes in HRC collection tool and establish appropriate follow-up
• Responsible for developing relationships to facilitate the collections of accounts receivable and resolving internal/external issues preventing timely
• Maintain or improve departmental and organization key performance indicators including; Days Sales Outstanding, Past Due and Current Percentage, Average Days Delinquent and Collection Effectiveness
• Perform root cause analysis to resolve current and mitigate future, invoice disputes, billing issues, and deductions.
• Work with internal and external parties on finding new ways to decrease the volume of billing issues that result in payment delays
• Escalate potential problems with customer’s cash flow, works to minimize risk, resolve credit problems, and late payment
• Analyzes and determines best practices to achieve maximum results, often dependent on individual customer needs.

WHO YOU ARE:

• Strong team player
• Strong interpersonal and collaboration skills
• Promotes positive work environment
• Demonstrate engagement with the team and the organization
• Professionalism
• Ability to manage deadlines and demonstrate high levels of accountability
• Strong written and verbal communication skills
• Positive, proactive, and collaborative
• Strong ability to research issues, identify and implement solutions
• Strong knowledge and understanding of your department’s principals and procedures
• Strong understanding of other departments operations and challenges and the organization

 WHAT YOU'LL HAVE:

• Intermediate Microsoft Excel skills,
• SAP, High Radius, Salesforce, Monday.com recommended
• 1 years experience
• Associates degree in Accounting, Finance or related field
• Distribution experience a plus

WHAT WE OFFER:  

• Competitive compensation 
• Medical, dental, & vision coverage 
• Generous PTO policy 
• Summer/Flex Hours all year round 
• Learning & Development Opportunities 
• Progressive Wellness Program 
• 401k matching program 
• Generous Profit Sharing contribution 
• FUN work environment with many company sponsored events  

OUR CULTURE & WHAT MAKES US DIFFERENT 

• Our Values are the strategic principles that guide the company and our associates. Commitment to Excellence, Adaptability, Collaborative Relationships and Integrity serve as our cultural cornerstones and are integrated into every action taken or decision made across the organization.

INNOVATION IS IN OUR DNA 

• We don't just welcome new ideas - we thrive on them. Our team stays ahead of the curve with the latest data, technologies and best practices.

GROWTH MINDSET

• We believe in continuous learning. Whether it's attending tech conferences, taking courses, or exploring new tools, we invest in your 

WORK-LIFE HARMONY

• We understand that brilliant solutions come from refreshed minds. Enjoy flexible working arrangements and a culture that respects your personal time

WHAT OUR EMPLOYEES SAY: 

“Teamwork and collaboration are key factors to success at NETWORK. The learning is constant; every single day is different than the previous day and you are always exposed to new challenges. The entire NETWORK team strives to be the best for each other and our many customers.” 

- Current NETWORK Associate

The Anticipated Base Salary Range for this position:

$50,000 - $60,000

Network has established a salary range for this position based on a combination of market data, industry standards and specific requirements of the role.  The actual starting salary will vary based on applicant's location, education, experience, skills and abilities.

In addition, to base salary, Network associates are eligible for a comprehensive benefits package, which includes health insurance, retirement contributions, opportunities for career growth and professional development.  Our compensation package is designed to reward both individual contributions and team success. ensuring that we attract and retain top talent.    

Our PEOPLE and CULTURE are the most important ingredient for our success at NETWORK. That’s because constant feedback is in our DNA and HOW you do it is as important as WHAT you do. 

NETWORK is proud to be an equal opportunity employer. We are committed to creating a diverse workforce.  

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.