Country Manager (Collections - USA)

Atradius

The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.

At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/careers.

Department Description

Collections - USA

Job Description

This role is a key member of the Collections Leadership Team, with responsibility for leading all core functions within one (or more) countries. This includes Commercial, Operations, Customer Relations, and Finance. The position is accountable for establishing and driving a strong local market presence, fostering meaningful engagement with prospects, industry partners, and Atradius Credit Insurance stakeholders.

The role requires a solid understanding of local regulatory, cultural, and business dynamics, and full ownership of setting and delivering the Country strategy in alignment with Global Unit goals. A strong focus on operational excellence, transformation, and cross‑border collaboration is essential.

In this position your key responsibilities will be:

• Develop and execute the Country business strategy in line with the Global Business Strategy and Unit objectives.
• Own and deliver country targets, including short‑ and long‑term sales and profitability goals.
• Lead and inspire teams within the country or region to understand, adopt, and execute the agreed strategy.
• Drive operational efficiency, portfolio management, and continuous improvement across all functions.
• Foster collaboration across functions, lead people effectively, and champion execution of the company manifesto at the country level.
• Lead client acquisition, retention, and satisfaction in close alignment with the Regional Commercial organization.
• Manage the full country P&L and ensure compliance with all local laws and regulations.
• Act as the key point of contact for local Atradius Credit Insurance stakeholders.
• Influence strategic decisions beyond the country level and contribute to wider unit and group initiatives.
• Ensure that all legal entities and branches hold the required business licenses and that renewals are completed in a timely manner.
• Ensure immediate escalation to the Legal and Compliance function regarding:
• Data subject requests, data breaches, fraudulent activities, and phishing incidents.
• Official correspondence received from local authorities related to business activities.
  

What qualification should you have? The ideal candidate will have the following profile:

• Proven ability to adapt to change and lead transformation in complex environments.
• Strong commercial mindset with a clear focus on results and value creation.
• Proactive approach to implementing change and improving business efficiency.
• Excellent communication, negotiation, and presentation skills.
• Strong networking and influencing capabilities across senior stakeholder groups.
• Ability to translate strategic decisions into clear, tangible actions.
• Confidence to assume responsibility and challenge the status quo, including making difficult or unpopular decisions when needed.
• Demonstrated success working collaboratively within a complex, matrix organization.
• Strong people leadership skills, with the ability to manage teams, multiple initiatives, and competing priorities.
• Flexible and resilient approach to ad hoc requests and evolving business demands.
• Willingness to travel internationally on an occasional basis.
  
  
  

What do we offer?

• A dynamic, international and challenging work environment
• Competitive Salary: $110,000 - $125,000 annually, dependent on experience with a 25% bonus potential.
• Paid Time Off: 3 weeks vacation, 8 floating holidays, 6 sick days, maternity and parental leave, office closure holidays.
• Flexible Working: Hybrid model with 3 days remote and 2 days onsite.
• Insurance: Medical and dental plans with shared premiums, Vision, Disability and Life Insurance fully paid by company.
• Retirement Plan: 401k with 100% company match up to 6% of salary contributions and annual profit share, pre-tax and Roth options.
• For more information check out our career page at: United States - Working at Atradius
  
  
  

Equal opportunities for all

The success of our organization stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.

Do you have any questions about our offer?

Susan PAULSON, Human Resources, is available by e-mail at susan.paulson@atradius.com.

I am Atradius! - Do you want to know who we are?

Get to know Atradius colleagues in this video: https://www.youtube.com/watch?v=NnsgT04OpTU&t=4s

Atradius Collections

Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of collections specialists, lawyers and insolvency practitioners worldwide, Atradius Collections serves over 15,000 customers, supporting them to reduce client’s trade risks through our efficient Business to Business focused trade invoice collections services such as Standby Services, Invoice Verification and Factoring transactions. Atradius Collections is a business unit of Atradius Group, which forms part of Grupo Catalana Occidente, one of the leading insurers in Spain and worldwide in credit insurance.