Network Engineer

🤖 Level 2 Network Engineer (MSP)

If AI excites you, cybersecurity matters to you, and fixing networks feels like solving puzzles…this role was built for you.

📍 Connecticut, USA | Hybrid (Remote onsite)

🏢 Netsurit | Global Managed Services Provider

🕒 Full-Time

👋 Welcome to Netsurit

We’re Netsurit — a global MSP helping businesses grow, scale, and stay secure without drowning in IT noise.

🎯 Our mission: Support the dreams of the doers, that personifies a culture that genuinely supports your personal and professional goals.

🌟 What You Get at Netsurit

• A seat on a high-performance global MSP team
• Exposure to enterprise & mid-market environments
• Hands-on work across:
• Cloud
• Security
• Automation
• Digital transformation
• Real career growth in a company focused on innovation, AI & modern IT

If that sounds like something you are interested in – keep reading.

👇 See More

You’ll help design, implement, and scale smart solutions using tools like:

• Microsoft Copilot
• Azure AI
• Custom machine learning models

Turning data into real business outcomes is the name of the game.

🧠 The Role: Level 2 Network Engineer

This is a hybrid L2 role for someone who’s:

• Technically sharp
• Hungry to grow
• Passionate about cybersecurity, customer service, and AI innovation

You’ll support clients in the Stamford, CT area, act as an escalation point for L1 issues, and take ownership of more complex problems across networks, systems, and software.

🛠️ What You’ll Be Doing

Provide Level 2 support for:

• Desktops & laptops
• Printers & mobile devices
• Networking issues

Microsoft ecosystem support:

• Microsoft 365 (Exchange, Teams, SharePoint)
• Active Directory
• DNS
• Group Policy

Hands-on work:

• Onsite visits for installs, troubleshooting, and project work
• Detailed documentation in ticketing & knowledge base systems
• Escalation to senior engineers when needed

Security-first mindset:

• Apply cybersecurity best practices across all client environments
• Help protect clients from evolving threats

AI & innovation exposure:

• Collaborate on AI-driven solutions
• Help automate processes, uncover insights, and improve client operations

Continuous growth:

• Stay current with new technologies
• Participate in training and certifications

🧰 What You Need (Non-Negotiable)

🎯 Experience & Skills

• 2 years in a help desk or technical support role (MSP experience preferred)
• Strong experience with Microsoft Office 365 administration & support
• Solid knowledge of Active Directory and DNS
• Familiarity with:
• RMM tools
• Ticketing systems

🧠 How You Work

• Excellent communication & customer service skills
• Self-motivated, detail-oriented, and organized
• Able to juggle multiple priorities without dropping the ball

🚗 Logistics

• Valid driver’s license
• Reliable transportation
• Located within commuting distance of Stamford, CT

🔐 Security Mindset

• Strong understanding of cybersecurity principles
• A genuine commitment to securing client environments

🎓 Preferred (Bonus Points)

Certifications:

• CompTIA A
• Network
• Security
• Microsoft 365 Certified

Experience supporting:

• Windows Servers
• Firewalls
• Backup solutions
• Experience or strong interest in AI technologies:
• Microsoft Copilot
• Azure AI
• Machine learning models

🚀 Ready to level up your IT career and help shape what’s next in AI?

👉 Please share your experience and knowledge in AI as part of your application - we’d love to see how you can help us build the future.