What are the responsibilities and job description for the Event Coordinator position at NetSteady?
Application Deadline: 16 May 2025
Department: Operations
Location: Columbus, Ohio
Compensation: $17.00 - $24.00 / hour
We are looking for a detail-oriented and proactive individual to manage customer inquiries, process orders and payments, and ensure appropriate service levels. This role involves communicating with event producers, conducting sales meetings, and coordinating event labor with management. The ideal candidate will track revenue goals and collaborate with various teams to achieve success in an ever-changing environment.
Key Responsibilities
- Able to accept incoming phone calls and emails and triage to determine next steps
- Able to correctly and accurately navigate sales ordering website(s)
- Able to correctly and accurately determine service levels needed based on use
- Able to take customer orders by phone
- Able to take customer payments by phone in QuickBooks
- Follows up on customer inquiries at earliset convenience
- Adheres to NetSteady's 6-week event marketing program
- Makes outbound sales calls/emails to all event producers to determine needs
- Provides all event producers with appropriate marketing literature for use at their events
- Conducts in-person and virtual sales meetings with event producers and potential customers
- Contacts previous year's customers with opportunity to reorder services
- Visits with all orders who meet our minimum revenue levels to ensure acceptable service delivery
- Able to review a calendar of events for the facility and cross reference it with the order load and ensure appropriate staffing as needed
- Hosts weekly meetings with facility techs/engineers to discuss upcoming events
- Attends regular operations meetings with the facility management
- Reviews revenue reports with Finance Administrator to determine facility commissions
- Achieve overall revenue goals and match or beat previous year's revenue
- Other duties as assigned
- Project Management experience
- Sales experience
- Customer Service experience
- Ability to work in a fast-paced environment
- Ability to relay complex technical concepts to non-technical individuals
This is an awesome opportunity to start working with an amazing company! Do you think you could be the perfect fit?
Here’s what NetSteady will offer to the successful candidate:
• Base hourly rate $17-27
• Benefits package (Health, Dental, Vision, PTO, etc)
• Opportunities for career advancement for the right person
• A fun and active work environment
Salary : $17 - $24