Quality Assurance Business Analyst

NetImpact Strategies is seeking a Business Analyst / Quality Assurance Specialist to join our growing Federal IT delivery team. This position is ideal for a versatile professional who can work directly with clients to capture business requirements, document process improvements, and perform hands-on testing and validation. The candidate should also be comfortable leveraging AI-assisted documentation and testing tools to streamline workflows and improve quality.

Key Responsibilities

Engage directly with Federal stakeholders to elicit, analyze, and document business and functional requirements

• Perform functional and regression testing, validating system changes against documented requirements

• Develop and maintain test cases, scripts, and plans; track and report defects through the full lifecycle

• Utilize AI document generation tools to create requirement documentation, user guides, and QA test artifacts efficiently and consistently

• Collaborate closely with development teams to ensure accurate translation of business needs into technical solutions

• Utilize automated testing approaches as well as AI/ML

• Participate in user acceptance testing (UAT) and coordinate feedback from end users and stakeholders

• Ensure all work products comply with Federal documentation and security standards

Required

• Bachelor's degree or equivalent experience in Business, Information Systems, or related technical discipline

• 4-6 years of experience as a Business Analyst or QA Specialist in Federal IT projects

• Experience gathering, analyzing, and documenting functional and non-functional requirements

• Proficiency in test case development, manual QA testing, and defect tracking

• Experience with automated testing tools (e.g., Selenium, Postman, or similar)

• Strong analytical, communication, and writing skills with attention to detail

• Experience using or willingness to adopt AI/LLM-based documentation and QA tools

• US Citizenship required; must be eligible for a Public Trust clearance

Preferred

• Experience supporting Federal IT modernization, digital transformation, or ServiceNow/ERP/CRM platforms

• Familiarity with Agile and DevSecOps environments

• Certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, or ISTQB Foundation

• Previous Federal consulting experience

Perks of working at NetImpact Strategies

• Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team

• Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required

• Work hard, play hard - we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays

• Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)

• Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications!

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024!

• Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contactcareers@netimpactstrategies.com.