Desktop Support Specialist

Join a Global Leader in Workforce Solutions – Net2Source Inc.

Who We Are

Net2Source Inc. isn’t just another staffing company, we’re a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 32 countries with a global team of 5,500 . Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.

Technical Support Specialist

Bartlesville, OK

6 Months with open for extension

Rate-21/hour

JOB DESCRIPTION

Position Overview

We are seeking a skilled and service-oriented IT Support Specialist to join our team. This role is responsible for providing technical assistance to end users, ensuring timely resolution of issues, and maintaining high standards of customer service across all support channels.

Key Responsibilities

• Respond to incoming support requests via phone, chat, email, and support tickets in a courteous and professional manner.
• Build strong working relationships with key operators, IT colleagues, and end users to deliver exceptional service.
• Prioritize and schedule support requests based on urgency and impact.
• Escalate complex issues to senior technicians or specialized teams as needed.
• Utilize diagnostic tools and utilities to troubleshoot hardware and software problems.
• Gain and maintain proficiency in the organization’s supported software and hardware systems.
• Perform hands-on technical tasks including software installation and upgrades, hardware setup, system configuration, and file backup implementation.
• Conduct routine preventative maintenance on workstations, printers, and peripheral devices.
• Follow up with users to ensure resolution and satisfaction post-support.
• Create and maintain user support documentation, including Knowledge Base articles and FAQs.

Qualifications and Experience

• 1–3 years of relevant experience in IT support or a related technical role.
• Strong communication skills and a customer-focused mindset.
• Demonstrated ability to provide technical, functional, and administrative support.
• General understanding of departmental systems, terminology, and procedures.
• Capable of performing routine tasks independently and solving basic technical issues.

Who We Are

Net2Source Inc. isn’t just another staffing company, we’re a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500 . Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.

Please find below the job description.

Requires:

Education: BS degree in either construction management, construction engineering, mechanical engineering, electrical engineering, or civil engineering. MBA is desirable.

Experience: Ten to fifteen years’ experience of construction management, preferably design/build delivery method. Proven experience in management and project management.

Ready to Level Up Your Career?

Click Apply Now and let’s make it happen.

Thanks & Regards,

Satish Abrol |Delivery Lead

Net2Source Inc.

Global HQ Address – 270 Davidson Ave, Suite 704, Somerset, NJ 08873

Cell: (201) 484-7963

Email: Satish.a@net2source.com

Web: www.net2source.com

LinkedIn: https://www.linkedin.com/in/satish-abrol-544548129/