Receptionist

Job Title: Receptionist (Workplace Associate)

Location: Seattle, WA 98119, USA

Duration: 5 Month

8-4 or 9-5 | M-F

Summary

As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

• First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols
• Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups
• Arrange and confirm recreational, dining, and business activities on behalf of the requesto
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner
• Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building
• Coordinate with vendors who supply services or goods to the workplace
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manage
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You'll Ne

• High School Diploma or GED with up to 2 years of job-related experien
• Ability to follow basic work routines and standards in the application of wo
• Communication skills to exchange straightforward informati
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.