Patient Registration Representative

Job Title: Patient Registration Representative

Location: Grand Blanc, Michigan

Job Type: 13-Week Contract Assignment (Possible Extension or Full-Time Opportunity)

Start Date: August 10, 2026

Schedule: 36 hours/week (3 x 12-hour shifts)

• Day Shift: 6:00 AM – 6:30 PM
• Night Shift: 6:00 PM – 6:30 AM

Key Responsibilities

• Welcome and assist patients, visitors, and callers in a professional and courteous manner.
• Perform patient registration, check-in, and pre-registration processes.
• Verify insurance eligibility and update demographic and insurance information.
• Collect patient payments and explain financial responsibilities when applicable.
• Respond to patient inquiries and resolve registration-related concerns.
• Maintain accurate patient records within hospital systems.
• Communicate effectively with clinical and non-clinical staff to ensure seamless patient care.
• Provide outstanding customer service both in person and over the phone.
• Follow hospital policies, HIPAA regulations, and registration protocols.
• Work efficiently in a high-volume Emergency Department with frequent interruptions.

Required Qualifications

• High School Diploma or equivalent.
• Minimum one (1) year of experience in:
• Patient registration
• Patient admitting
• Insurance verification
• Medical office or hospital registration
• Strong computer proficiency, including Microsoft Office.
• Excellent communication and customer service skills.
• Ability to stand and walk for extended periods.
• Ability to multitask and prioritize in a fast-paced healthcare environment.