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Deskside Support

Net2Source (N2S)
York, NY Contractor
POSTED ON 6/24/2026
AVAILABLE BEFORE 7/23/2026

Locals and w2 only


Position : Deskside support L2

Locations : NYC, NY // Princeton, NJ // Wilmington, DE // Atlanta, GA // Boston, MA // Chicago, IL// Seattle, WA // SFO, CA

Rate : $22.5/hr.w2 (max)


Job Description:

Required Skills & Experience

Experience

4–8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial Services

Experience supporting portfolio managers, traders, and research teams

Exposure to market-sensitive, time-critical environments

Technical Skills

Strong Windows desktop and endpoint support expertise

Multi-monitor and high-performance workstation setup

Good to have knowledge of market data platforms (Bloomberg, Refinitiv, FactSet etc.)

Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin)

Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI

Process & Tools

ITSM tools such as ServiceNow, Jira or equivalent

Incident prioritization based on investment business impact

Knowledge of SLA-driven support in financial environments


Soft Skills

Strong stakeholder engagement

Ability to operate in high-pressure, market-driven environments

Excellent problem-solving and decision-making skills

Clear and confident communication under pressure

High level of ownership, attention to detail, and accountability

Salary : $23

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