What are the responsibilities and job description for the Computer Support Nerds Wanted position at Nerds on Call?
Computer Support Nerds Wanted!
Nerds On Call is growing, and we're looking to expand our team to maintain (and grow) our status as THE destination for customers to get the very best balance of customer care, great value, and quality service.
Our online support team offers friendly support for a wide array of issues, allowing for resolution of many day-to-day issues without having to worry about getting help in-person. It's like a help-desk for the average person!
We're not looking for fancy certs or qualifications, we're looking for people with practical experience - people who have spent their lives as the "family tech support". Most importantly, we're looking for people with a passion for technology, helping others, and a thirst for learning. Also, people who are comfortable speaking plainly to customers about their computer issues and putting it in words they can understand.
Wanna give it a shot? We are looking for highly motivated individuals who have the skills below:
- Exceptional phone/communication skills
- Must be responsible and able to work as a team or on your own
- Empathetic, Customer Service oriented individual
- Ability to troubleshoot hardware and software issues
- Ability to troubleshoot basic networking/internet issues
- Must have a reliable personal vehicle to get to work
Now Hiring for a Full Time (32-40 hrs/week), in-office position.
Benefits available:
Vacation Pay (FT Only)
Holiday Pay (FT Only)
*** We Do Criminal & DMV Background Checks ***
Work Environment: work in front of a computer terminal, with artificial overhead lighting. The company offers a smoke-free environment for all its employees and customers in accordance with state law.
Physical Demands: Must work in front of a computer terminal and variety of office equipment and have a dexterity of hands and fingers to use a keyboard for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Walking or standing for extended periods of time can be required on many days. Frequent bending at the waist, kneeling or crouching and reaching overhead, above the shoulders and horizontally is expected when providing service at a client’s home and/or in the company store/locations.
On occasion: Lifting and moving of computers, equipment and materials weighing up to 50 pounds without assistance and do so multiple times a day and for extended distances (could be more than 300 feet at a time). Must be able to lift and move computers and materials weighing up to 50 pounds from shelving and benches from ground level to up to 6 ft high and move these items in and out of vehicles most of the workday. Utilize assistance devices in order to safely move heavy equipment and materials over 50 pounds.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $17