What are the responsibilities and job description for the Contract Administrator position at Neptune?
Job Summary: We are seeking a detail-oriented and experienced Contract Administrator to oversee and manage customer-facing contract life cycle, including SaaS agreements, NaaS agreements, hardware supplier/Sales/Procurement agreements (Meters, Endpoints, Data Collectors), AMI Services, AMI Services Subcontractors, Direct RFPs that become the basis for supplier agreements, and Distributor NaaS contracts. The Contract Administrator will ensure that all contracts and the process to finalize are compliant, well-documented while being aligned with the company's policy and objectives.
Key Responsibilities:
- Contract Management:
- Drafting from boiler plates for situation, review, and support negotiation of customer-facing contracts, including SaaS agreements, NaaS agreements, and hardware supplier/Sales/Procurement agreements.
- Leverage Direct RFPs submissions and ensure they align with resulting contractual agreements.
- Manage AMI Services contracts, including those with subcontractors and distributors.
- Manage the renewal cycle as applicable.
- Maintain a comprehensive database of all contracts and related documents that is leveraged by the organization.
- Compliance and Risk Management:
- Ensure all contracts comply with legal, financial, and regulatory requirements.
- Identify and mitigate potential risks associated with contracts.
- Work closely with the business and legal team to address any contractual issues.
- Collaboration and Communication:
- Coordinate and collaborate with various departments, including Sales, Marketing, Customer Experience, Finance and leadership to ensure contract terms meet the company's needs.
- Act as a liaison between the company and its customers, suppliers, and subcontractors.
- Conduct regular meetings with stakeholders to review contract performance and address any issues.
- Performance Monitoring:
- Monitor contract performance and ensure all parties meet their contractual obligations.
- Provide regular reports on contract status, performance metrics, and any issues that arise.
- Conduct audits and quality checks to ensure compliance with contract terms.
Qualifications:
- Bachelor's degree in Business Administration, Law, or a related field.
- Proven experience in contract management, preferably in a customer-facing role.
- Strong understanding of SaaS, NaaS, and hardware supplier agreements.
- Excellent negotiation, communication, and interpersonal skills.
- Detail-oriented with strong organizational and analytical skills.
- Ability to work independently and manage multiple contracts simultaneously.
- Proficiency in contract management software and Microsoft Office Suite.
Preferred Qualifications:
- Knowledge of regulatory requirements related to SaaS and NaaS agreements.
- Certification in contract management (e.g., Certified Professional Contract Manager - CPCM).
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