What are the responsibilities and job description for the Manager Project Support position at Neptune Technology Group Inc.?
Manager, Project Support
Coordinate a PMO team's day-to-day work. Train the next generation of PMO talent.
Neptune Technology Group · PMO
About the Role
The Manager, Project Support coordinates the day-to-day work of an assigned PMO team, keeping documentation, schedules, and meeting logistics on track. You'll train and onboard new team members and triage routine issues before they need to go further up the chain. You typically report to and receive mentorship from a Manager, PMO or Sr. Manager, PMO.
What You'll Do
- Coordinate the day-to-day work assignments of your assigned PMO team.
- Administer and maintain the project management tooling your team relies on.
- Train and onboard new team members to the PMO standard.
- Triage routine issues directly; escalate anything needing schedule, budget, or stakeholder authority.
- Hire and appraise your direct reports; advise on pay reviews; partner with your Manager on any termination or performance improvement plan.
- Model the documentation and meeting-hygiene standards you want your team to hold to.
What You'll Need
- 2 years of relevant experience in project coordination, project management, or program management.
- Bachelor's degree preferred, or equivalent combination of education and experience.
- Working knowledge of project management tools (e.g., Jira, Confluence, Microsoft Office).
- Strong organizational skills with real attention to detail.
- Clear, professional communication with both team members and stakeholders.
Nice to Have
- Experience training or onboarding new team members.
- A track record of knowing what to resolve directly versus when to escalate.
How to Apply
Submit your resume and a brief note on your interest through Neptune's internal careers portal or with your HR Business Partner.
Neptune Technology Group Inc. does not sponsor U.S. work authorizations for this position, including H-1B, O-1 and TN. Neptune also does not sponsor individuals in F-1 status for this role.
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