What are the responsibilities and job description for the Treatment Coordinator position at Neptune Dental Management?
At Quinn Orthodontics, we’ve been creating beautiful smiles in downtown San Francisco for over 25 years. We are unconditionally committed to providing excellent orthodontic treatment in a healthy, friendly, and convenient environment. We are one of the top Invisalign providers on the West Coast.
We are seeking a compassionate and skilled Treatment Coordinator to join our dynamic team. The ideal candidate will have excellent organizational skills, be detail-oriented, and possess strong communication abilities.
This is a full-time position:
Monday - Friday | 8am - 5pm
Responsibilities
- Present orthodontic treatment plans in a clear, confident, and engaging way
- Guide patients through the consultation process from start to finish
- Discuss fees, insurance, and financing options
- Help convert consultations into accepted treatment
- Coordinate scheduling for treatment starts and follow-ups
- Maintain accurate patient records and documentation
- Collaborate closely with the orthodontist and clinical team
- Follow up with pending patients to increase case acceptance
Qualifications
- Previous experience in sales, customer service, or treatment coordination
- Dental or orthodontic experience preferred but not required
- Strong communication and relationship-building skills
- Comfortable discussing pricing and financing options
- Confident, goal-oriented, and results-driven
- Highly organized and able to multitask in a fast-paced environment
- Experience with dental/orthodontic software is a plus