What are the responsibilities and job description for the Field Service Technician - California position at NeoVolta, Inc.?
Job Title: Field Service Technician
Department: After Sales
Location: Based in California with travel to Western states
Job Type: Full-Time
Compensation: $33-$45/hour, depending on experience
Job description
Position Overview
We are seeking a highly motivated, Field Service Technician to support our growing customer base. This role is essential to our post-sales success, providing diagnostics, maintenance, and customer support for NeoVolta energy residential storage and solar systems. The equipment consists of hybrid solar inverters and batteries. Occasional training of crews on site. The ideal candidate will be independent, safety-focused, and capable of delivering exceptional technical expertise.
Key Responsibilities
- Provide on-site support for NeoVolta battery and solar systems throughout California
- Schedule and complete customer service visits, diagnostics, and repairs
- Perform routine maintenance and quality inspections; complete detailed reports
- Train local installers on best practices for system installation and configuration
- Interpret technical drawings and system designs with accuracy and attention to detail
- Adhere strictly to OSHA safety standards on all job sites
- Represent NeoVolta professionally and independently in the field
- Occasionally work outside of normal business hours to meet project needs
Qualifications & Skills
- 2 years of hands-on electrical installation or service experience
- Electrician license required
- High school diploma or GED required; technical training a plus
- Preferred fluency in both English and Spanish
- Clean driving record and valid driver's license required
- Excellent communication, organization, and problem-solving skills
- Proficiency with Microsoft Word and Excel
- NABCEP certification (preferred or willing to obtain)
- Ability to read and implement construction and electrical plan sets
- Self-starter able to manage multiple tasks with minimal supervision
Physical Requirements
- Ability to lift and carry up to 60 lbs
- Comfortable working at heights, on roofs, and in tight spaces
- Frequent climbing, kneeling, crawling, and use of ladders
- Ability to work in outdoor conditions and around energized systems
- Use of hand and power tools required
- Willingness to work extended hours as necessary
Job Type: Full-time
Pay: $33.00 - $45.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule: Day shift
License/Certification:Journeyman Electrician (preferred)
Willingness to travel: 50%
Pay: $33.00 - $45.00 per hour, depending on experience
Work Location: Remote / California area preferred
Job Type: Full-time
Pay: $33.00 - $45.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: On the road
Salary : $33 - $45