What are the responsibilities and job description for the Travel Consultant position at NeoTravel Group?
We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. Responsibilities Research various destinations and means of travel regarding prices, customs, weather conditions, reviews, etc.Diagnose the clients’ specifications and wishes and suggest suitable travel packages or servicesOrganize travels from beginning to end, book tickets and accommodation, secure rental transportation, etc.Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs, etc)Collect deposits and balancesUse promotional techniques and prepare promotional materials to sell itinerary tour packagesHandle unforeseen problems and complaints and determine eligibility for money returnsAttend conferences to maintain familiarity with tourism trendsCreate and update electronic records of clientsMaintain relationships with key personsKeep financial statements and documents Requirements Proven working experience as a travel consultantExcellent knowledge of traveling software (computer reservations systems, GDS systems, and e-travel)Proficiency in English; knowledge of additional languages is an advantageExemplary sales skills and a customer-oriented approachWell-versed in various areas of travel (domestic/international, business/holidays, group/individual, etc)Ability to present, persuade and communicate effectivelyDemonstrable ability to handle crisesDegree in Hospitality, Travel, Tourism, Business, or a relevant fieldCandidates with personal travel experience will be preferredHave Laptop/Smartphone & Internet Access
Salary : $36,468 - $46,616