Business Analyst

Job Title: Business Analyst

Location:  Grand Rapids, MI (Onsite) 

Full-time Position

Overview / Summary

We are seeking a Business Analyst to gather, analyze, and document business requirements while supporting project delivery and implementation efforts. The role involves working closely with stakeholders and cross-functional teams to define requirements, improve processes, support testing activities, and ensure business objectives are achieved.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Translate business needs into functional and technical specifications.
• Conduct requirement workshops, interviews, and process mapping sessions.
• Create Business Requirements Documents (BRD), Functional Requirements Documents (FRD), user stories, workflows, and use cases.
• Collaborate with development, QA, and project management teams.
• Perform gap analysis and recommend process improvements.
• Support testing activities, including User Acceptance Testing (UAT) and validation.
• Track project progress and ensure timely delivery of business objectives.
• Prepare reports, dashboards, and presentations for management.
• Coordinate with cross-functional teams to ensure smooth implementation.

Required Qualifications

• Experience gathering, analyzing, and documenting business requirements.
• Require 10 years of experience
• Ability to translate business needs into functional and technical specifications.
• Experience conducting requirement workshops, interviews, and process mapping sessions.
• Experience creating BRD, FRD, user stories, workflows, and use cases.
• Ability to collaborate with development, QA, project management, and cross-functional teams.
• Experience performing gap analysis and recommending process improvements.
• Experience supporting UAT and validation activities.
• Ability to track project progress and support business objective delivery.
• Experience preparing reports, dashboards, and presentations for management.