What are the responsibilities and job description for the Revenue AI & Automation Architect position at NEOGOV?
Please note this will be an onsite role Mon- Fri in San Clemente, CA. or Los Angeles, CA.
Join the Future of GovTech with the SaaS Team Transforming How Communities Work
At NEOGOV, we’re hiring mission-driven innovators who want to grow their careers, drive transformative technology, and make a meaningful impact on the communities our customers serve.
For over 25 years, NEOGOV has been at the forefront of public-sector innovation, building technology that helps government and education organizations work smarter, move faster, and better serve their communities.
We are a team of cutting-edge technologists, operators, and problem-solvers with top-tier skills and a shared ambition: to build the most efficient operating model in GovTech. We combine deep public-sector expertise with modern SaaS practices, AI-enabled workflows, and a relentless focus on execution.
At our core, we are a people-first company. We empower our customers to support the public servants they employ, the communities they serve, and the talented teams that bring our platform to life.
Our solutions support the entire employee journey, from hire to retire. By transforming complex HR and compliance workflows into simple, intuitive experiences, we help public-sector organizations reduce friction, improve efficiency, and focus on what matters most: making a difference.
NEOGOV is seeking a highly adaptable Revenue AI & Automation Architect to bridge the gap between rich sales data and real-time commercial execution through transformative AI development and implementation. Grounded in strong analytical judgment, this is a strategic systems-building role focused on designing the end-to-end AI pipelines, workflow architectures, and prompt engines that transform raw data into actionable intelligence. Rather than simply generating static reports, you will build a scalable engine that delivers role-specific insights directly to sales and marketing leadership—measuring success not by outputs, but by changed behaviors and direct pipeline impact. As a forward-thinking builder with a high learning velocity, you will own this revenue intelligence loop end-to-end, with the long-term vision to scale across the organization.
This posting is for an existing vacancy.
Own the end-to-end system architecture design, data architecture, automation design, and maintenance of NEOGOV’s AI-powered Revenue Operating System
Manage and operate the integration layer connecting sales and marketing technologies — ensuring data flows cleanly, fields are mapped correctly, and the system is production-reliable every month.
Build and continuously improve the AI workspace that transforms structured data inputs into role-specific intelligence — designing the prompt architecture, output formats, and quality controls for each audience.
Design and maintain the monthly signal data pack: a structured feed that transforms raw conversation and pipeline data into the AI workspace inputs that drive all downstream outputs.
Define and maintain the signal taxonomy — what to track (competitor mentions, objection patterns, champion-loss signals, persona gaps), how to weight each signal, and how to deliver insights to the right audience.
Proactively identify and remediate data quality gaps; work with Gong, Salesforce, and Pursuit admins to resolve field mapping issues, missing data, and pipeline discrepancies before they affect intelligence outputs.
Design and deploy feedback capture frameworks to ensure frontline customer conversations across all departments feed back into the central AI system.
Engineer and maintain distinct intelligence outputs for each stakeholder tier: CRO brief and operating pack, Director scorecard, seller action sheet, and Marketing Intelligence brief — each calibrated for depth, format, and decision support.
Evaluate, test, and integrate emerging AI tools and platforms as the landscape evolves; maintain a current view of what tooling best serves each workflow use case and advise leadership on adoption decisions.
Translate complex data patterns into executive-grade strategic narrative — framing 'what is the market telling us' and 'what should we do next' in terms that drive decisions at the CRO and C-suite level.
Proactively identify data gaps and partner with sales tools platform administrators to resolve technical discrepancies.
3–7 years of experience in Revenue Operations, Sales Strategy, Commercial Analytics, or a directly adjacent function within B2B SaaS environment
Demonstrated hands-on experience designing and operating AI or automation workflows — not simply using AI tools, but architecting the systems around them, including prompt design, structured outputs, and multi-step pipelines.
Salesforce CRM proficiency at a working-owner level: report building, pipeline hygiene, custom object navigation, and workflow familiarity — comfortable owning your data layer, not just consuming it.
Conversation intelligence platform experience (Gong preferred) at a power-user or admin level: scorecards, call trackers, category frameworks, and trend analysis.
Proven ability to translate data into executive-grade insight and strategic narrative
Functional comfort with data pipeline concepts and structured data formats (CSV, JSON); SQL or Python proficiency is a strong differentiator, but an analytical mindset and ability to learn technical tooling matters more than a specific language.
Experience with or demonstrated understanding of MCP (Model Context Protocol), API integrations, or equivalent data connector frameworks — comfort building across connected systems rather than within a single tool.
Strong written and verbal communication skills at an executive level
Familiarity with ABM (Account-Based Marketing) strategy and the role of intent data, persona mapping, and share-of-voice measurement in pipeline development.
Prior experience with third-party intelligence platforms such as Pursuit.us, Starbridge, 6Sense, or comparable tools
Bachelor's degree in Business, Analytics, Marketing, Information Systems, or a related field; advanced degree or professional certifications in data, AI, or revenue operations are a plus, but not required.
Essential Functions:
Work in NEOGOV’s San Clemente, CA. or El Segundo, CA. office
Ability to keep up with continuous learning through self-education
Sit or stand for prolonged periods of time
Competitive Wages
Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1
Generous PTO to support work-life balance
401K Matching
12-week Paid Parental Leave
Autonomy to grow and find your career path with supportive leadership
Inclusive and diverse work environment
Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.