Lead, Laboratory Quality Specialist Technologist - Flow Cytometry

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety of HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics is looking for a Lead Quality Specialist Technologist to support our Flow Cytometry department who wants to continue to learn in order to allow our company to grow.

Shift time: Monday-Friday, Days (final schedule to be determined and subject to change based on business needs)

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

The Lead Quality Specialist Technologist (QST) works under little or no supervision and demonstrates proficiency in all Core Responsibilities of a Clinical Laboratory Technologist. This is the advanced level for the Technologist job category responsible for assisting the department supervisor/manager, who are ultimately responsible for the execution of quality imperatives. The Lead Quality Specialist Technologist is tasked with assisting in the implementation of key priorities and supporting quality requirements and initiatives in department operations and typically leads 4 QSTs and/or Quality Technicians.

Core Responsibilities:

• Demonstrated proficiency in core responsibilities of a Clinical Laboratory Technologist and perform duties as assigned
• Assists in supervising QST personnel by monitoring workflow to meet assignment schedules, distributing and reviewing work assignments, scheduling, training employees on company and laboratory policies and procedures, resolving work related problems of staff, and providing input for performance appraisals and disciplinary actions
• Attends the Quality Monthly Meeting and any other quality meetings as required. In attendance the QST is the representative of the department and is required to communicate information from the Quality meeting to the department through typical communication means.
• Acts as the Subject Matter Expert (SME) for the Quality Management Program of the department
• Ensures that all department employees are assigned to the correct Quality Group for correct assignment of departmental Standard Operating Procedures, ensures that all current Standard Operating Procedures are accurate and match departmental operating practices
• Supports the department manager with the training and competency program, acts as SME of the Compass training and Competency module, assists in developing and managing forms and requirements in MediaLab for Training and Competency, ensures that all the necessary department employees are correctly assigned to the appropriate training and competencies
• Supports the department manager in executing the Issue Reviews Program (IRP) [CAPA, Customer Complaints, Deviations, etc.]. As the SME for IRP, the Lead QST is the primary resource to assist department staff with navigating the IRP in Master Control, assists department staff with reporting identified Issue Review and CAPAs in Master Control as well as assisting other QSTs and department staff with training on the processes and various ways of identifying Non-Conforming Events.
• Follows-up audit findings with corrective actions and effectiveness monitoring as requested by the department manager, ensures all audit findings are closed out with completeness of appropriate documentation.
• Serves as the primary contact for on-going Proficiency Testing and Alternative Assessment testing as assigned, ensures all necessary documentation of Proficiency Testing and Alternative Assessment testing is in place and complete
• Performs and documents root cause analysis on unacceptable Proficiency Testing and Alternative Assessment testing as assigned
• As Quality SME, the Lead QST ensures that all change control (MOC) documentation of change is completed as assigned
• Assists operational management in maintaining an inspection-ready laboratory and department

Experience, Education and Qualifications:

• Bachelor’s or Master’s Degree in Medical Technology from an accredited college or university preferred.
• Bachelor’s Degree from an accredited college or university in one of the chemical, physical, or biological sciences with the addition of at least 1 years of laboratory experience/training/training course.
• Five or more years of equivalent experience (high complexity testing) preferred
• Nationally: ASCP certification for the assigned specialty, as available
• FL/CA/TN: current state license to perform laboratory testing