Dealer Onboarding & Training Specialist

About Nemroot

Nemroot is an AI-powered lead-to-sale platform built for independent car dealerships. It is the dealer's day-to-day CRM, bringing Voice AI, texting, web chat, social messaging and third-party lead management into one place, and it connects with the tools dealers already use, like DealerCenter and their website. Nemroot was built inside a working Houston dealership with more than 30 years in the business, and more than 50 dealerships already run on it.

The Role

We are growing our onboarding team and hiring a full-time Dealer Onboarding & Training Specialist. You will run product demos for prospective dealers, get new dealerships set up and live, and train their teams until they are using Nemroot every day. Our promise to dealers is "live in 24 to 48 hours," and you help us keep that promise.

What You Will Do

• Run product demos for new prospective dealerships, in person and over video
• Run kickoff calls with newly signed dealerships and gather everything needed to set up their account
• Work with our technical team to configure phone numbers, departments, lead sources and integrations
• Get each new dealership live within 48 hours of signup
• After go-live, train each dealership for at least 1 hour per week for 4 weeks: owners, managers, salespeople and BDC staff
• Follow up during the first 90 days to drive adoption, answer questions and solve issues before they turn into cancellations
• Build and maintain simple training materials: quick-start guides, short videos and checklists
• Bring dealer feedback back to the product team
• Keep onboarding, training and demo notes up to date

What We Are Looking For

• 2 years in customer onboarding, training, customer success or account management
• Comfortable giving software demos and presenting to dealership owners and managers
• Car dealership experience (sales, BDC, F&I or internet sales) is a strong plus
• Comfortable with software and able to explain it in plain language to busy people
• Organized, reliable and on time, able to manage several dealerships at once
• Clear communicator on the phone, on video and in person
• Valid driver's license and reliable transportation for local dealership visits
• Spanish is a plus

Pay and Bonuses

• $20 to $25 per hour, full time, 40 hours per week
• $100 bonus for every dealership you get live within 48 hours of signup
• $150 bonus for every dealership that is still active and paying after 90 days
• Bonuses are uncapped. At 8 to 10 onboardings per month with strong retention, bonuses can add $24,000 to $30,000 per year on top of hourly pay

Why Join

• Help shape how Nemroot onboards and trains every dealer
• Work directly with the founder
• A growing product with real dealers using it every day

Location: In office at 14507 FM 529, Houston, TX 77095, with local dealership visits.

Pay: $20.00 - $25.00 per hour

Expected hours: 40.0 per week

Work Location: In person

Salary : $24,000 - $30,000