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Intake Therapist

Neighborhood Service Organization
Detroit, MI Full Time
POSTED ON 8/12/2025 CLOSED ON 10/6/2025

What are the responsibilities and job description for the Intake Therapist position at Neighborhood Service Organization?



Job Title: Intake Therapist

Department: Integrated Health

Reports To: Team Lead Intake Therapist

FLSA Status: Exempt

 

Summary:

Centralized Intake provides Intake screening to Detroit Wayne Integrated Health Network (DWIHN) and Certified Community Behavioral Health Clinic (CCBHC) consumers.

This position assesses consumers for outpatient mental health services and Intellectual and Developmentally Disabled consumers (I/DD) by evaluating the nature and severity of an Individual's mental health problem determining which service response would best meet the needs of the patient, doing an eligibility assessment, and providing a referral to an appropriate program.

 

Requirements and Duties:

  • Knowledge of Clinical assessments and clinical writing skills are essential.  
  • Knowledge of the use of DSM-V.  
  • Knowledge and ability to diagnose in assessment and treatment planning.  
  • Knowledge of common signs and symptoms specific to the I/DD population.  
  • Knowledge of common mental health conditions, substance abuse conditions and treatments/supports interventions.  
  • Knowledge of behavioral and cognitive techniques and therapeutic treatment interventions.  
  • Ability to effectively assess and intervene during crisis situations, including suicidality.  
  • Ability to work as a member of a multi-disciplinary team and provide advanced levels of knowledge consistent with post graduate training.  
  • Knowledge of available community resources.  
  • Ability to utilize sound judgment and practice autonomous decision making, seeking supervision as needed.  
  • Ability to represent the agency to the community, natural supports and other interested persons in a manner that fosters understanding of the needs of consumers, and the goals and mission of the organization.   
  • Ability to assess the safety for consumers and self as a professional service provider.  
  • Cultural sensitivity and awareness of the role of culture in the delivery of services.  
  • Delivery of culturally competent services including the ability to transform knowledge and cultural awareness into interventions that support and sustain healthy functioning within the appropriate cultural context.   
  • Ability to incorporate Person Centered Planning principles into practice.  
  • Ability to recommend services for Person Centered Planning 
  • Ability to communicate effectively with consumers, family members, natural supports, and community agencies.  
  • Ability to effectively prioritize work.  
  • Demonstrate proficiency with using computers adequate enough to use electronic medical record and mobile technology.  
  • Expanded knowledge of community resources.  
  • Team leadership capabilities, as evidenced by clinical leadership and preparation of written and verbal reporting regarding agency issues.  
  • Ability to work both autonomously and as a member of a multidisciplinary team and to make use of supervision in the development of skills and competent practice.  
  • Knowledge of learning organization principles.  
  • Willingness to actively engage in the professional development process.  
  • Knowledge of how to access agency policies and procedures.  
  • Demonstrated skill and knowledge of evaluation/assessment of particular service needs.  
  • Demonstrated knowledge of the Service Authorization Process.   
  • Demonstrated knowledge of Service Eligibility Criteria and Medicaid covered Services.  
  • Demonstrated skill and knowledge of NSO services and supports and other contractual services.  
  • Demonstrated skill in the ability to provide clinical documentation according to agency policy. 
  • Seeks supervisory support direction for clarification as needed.  
  • Performs other duties as assigned by the Supervisor.    

 

Requirements:

Certificates, Licenses, Education:

  • Education: MSW Master of Social Work 
  • Required Licensure: Licensed Master Social Worker LMSW or LLMSW

.

DISCLAIMER MESSAGE: The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.

NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation  origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

 

 


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