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Loss Mitigation Specialist

Neighborhood Mortgage Solutions
Frankenmuth, MI Full Time
POSTED ON 12/2/2025 CLOSED ON 1/5/2026

What are the responsibilities and job description for the Loss Mitigation Specialist position at Neighborhood Mortgage Solutions?

Position Overview:

Responsible for all collections under the investor regulation and procedure guidelines. To follow strict timelines to assure proper filing and reporting to all investors when working with Loan Modifications, Deed-In Lieu, Short Sales, Foreclosures, Death of a borrower and Bankruptcies.

Essential Job Functions:

· Report to all investors monthly on delinquency

· Mail delinquent letters and assistance packages

· Perform phone calls according to investor requirements

· Work with borrowers on payment plans and loan modifications

· Posting NSF payments and contacting the borrower

· Make corrections to the Credit Bureau

· Work with Deed-In Lieu, Short Sales, Foreclosures, Death of a borrower, Bankruptcies

· Report all delinquency to Board of Directors

· Quarterly NMLS Reports

· Quarterly Mortgage Bankers Financial Reports

· Submit and follow-up on claims for reimbursement

· Comply with Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Currency Affairs (BSA/AML/OFAC) Policy, as well as RESPA, TILA, HMDA, and all other mortgage-related regulations, and Fannie Mae guidelines, applicable to CUSOs.

Requirements:

· High School Diploma/GED

· Writing and verbal communications

· Microsoft Excel and Microsoft Word

· Detailed, organization and multi-tasking skills

· Preferred 2-3 years’ experience with collections and loss mitigation

· Accounting Experience preferred

Other Skills/Abilities

· Language skills

· Mathematical skills

· Reasoning abilities

· Computer skills

Pay: $16.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Vision insurance

Work Location: In person

Salary : $16 - $21

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