Temporary Center Coordinator

Job Title:  Temporary Center Coordinator 

Reports to:  Director of Community Health

Location:  SW Portland - Neighborhood House Senior Center

About Neighborhood House:

Neighborhood House is a non-profit agency providing social services for children, families, seniors and people experiencing food- and housing insecurity. Our organization consists of 8 programs that serve the Portland area. We have been engaging in anti-poverty work for over 115 years, offering a safety net to ensure that our community has the support they need to thrive. 

Neighborhood House is a proud equal opportunity employer committed to fostering an inclusive work environment. Our goal is to build a team that reflects the rich diversity of the communities we serve. For this reason, women, people of color, recent immigrants, people with disabilities, people who identify as LGBTQ , and/or those who have experienced poverty are strongly encouraged to apply.

The Position

We are seeking an individual with a passion for enhancing and improving the lives of seniors and adults with disabilities by leading a program that combats social isolation and provides opportunities to improve physical, mental, and emotional health outcomes while expanding our services.

The successful candidate will have experience: 

• Running effective daily operational programming similar to the Senior Center.

• Developing and maintaining positive, caring relationships while interacting with and providing services to seniors and adults/seniors with disabilities 

• Successfully manage the supervision of assigned staff, volunteers, and interns

• Participate in program development, strategy, and new program implementation.

• Collaborating with existing partners and cultivating new partnerships, networking with new and existing partners

• Communicating program goals and accomplishments to the public including interacting with supporters, donors, and stakeholders

• Contribute to budget planning, fundraising, and staff development.

 Key Responsibilities

• Assist in providing training and direct supervision to Senior Center Aging Services staff and volunteers, interns, and transportation staff. 

• Support in the preparation of budgets and reporting in conjunction with the Community Health Director, Finance office, and Development Director. Monitor income and expenditures throughout the fiscal year, adjusting as necessary.

• Complete and submit all necessary contract billing forms and reports on a timely basis.

• Work alongside the Director to ensure contract compliance and oversee achievement of targeted outcomes for all Senior Center Aging Services program components.

• Serve as sub-contractor for West District Aging Services partnership, working with lead Friendly House to provide integrated services and resolve collaborative issues effectively.

• Develop new programming that reflects participants’ interests, and work with seniors to ensure programming addresses current community needs.

• Work with the Community Health Director and/or Development Department to respond to relevant RFPs and/or assist in the preparation of grant proposals to support the program.

• Ensure that the Senior Center is operated efficiently and effectively to meet the needs of seniors by overseeing:

  • Development and implementation of classes and activities.

  • Recruitment of class and program leaders and volunteers.

  • Volunteer and agency driven fundraising events.

  • Production of member newsletter and publicity materials; and

  • Recruitment, training, and coordination of volunteers for the operation of the Senior Center.

• Oversee the operation of the senior center membership database and track activities providing statistical information on the following:

  • total unduplicated numbers in attendance,

  • participant demographics,

  •  daily use of center,

  • volunteer activities, hours and other data points which will provide information for outcome monitoring and program development.

• Ensure the collection of membership, class and trip fees and handle funds and tracking in accordance with Neighborhood House fiscal policies.

• Plan and implement a minimum of 4 client listening sessions to obtain client feedback on programs, needs, and issues.

• Develop and utilize an evaluation tool to document outcomes of various Senior Center Aging Services activities and programs.

• Ensure the effective coordination of senior transportation through the Ride Connection contract and oversee the provision services of the volunteer transportation program.

• Oversee the Listening Sessions, which provide outreach and gather community and senior input on vital topics and document outcomes for the District Center contract.

• Work with collaborative partners to meet emerging needs of seniors or the Aging Services program and develop new programming to meet emergent needs.

• Work collaboratively with other Neighborhood House Programs and the Development office.

• Attend team and all-staff meetings.

• Provide assistance and support to fundraising and outreach events to benefit the Senior Center.

• Assist in ensuring that all Senior Center program components have built-in backup systems for coverage. 

• Other duties has assigned

Qualifications

• Preferred Bachelor’s degree in Social Work, Nursing, Health Gerontology or similar field;

  • one (1) year of experience in program coordination, preferably in working with the elderly.

  • with one (1) year of supervising employees is required.

  • or equivalent combination of transferable skills, education and relevant experience.

• Knowledge of Microsoft Office: Word, Excel, and data entry and web search skills are essential to perform this job successfully. 

• Knowledge of human behavior, aging process, and social and health intervention techniques is preferred.

Salary and Benefits

• Salary: $24-$28/hour depending on experience

• Neighborhood House offers full-time employees a comprehensive benefits package including: 

  • 26 days PTO and 12 paid holidays,

  • affordable health and dental insurance with low monthly premiums,

  • voluntary short- and long-term disability plans, 403b plan and paid life insurance,

  • FSA and HSA,

  • employee assistance program.

• Neighborhood House employees are eligible for credit in the Public Service Loan Forgiveness program.

Application deadline: Applications will be reviewed on a rolling basis