What are the responsibilities and job description for the Program Aide position at Neighborhood Coalition for Shelter, Inc.?
Description
Position: Program Aide
Classification: Full-time, Non-exempt
Reports to: Program Director
Schedule: Onsite – Wednesday-Sunday 4PM - 12AM
Work location: Bronx
About Us
Neighborhood Coalition for Shelter (NCS) helps New Yorkers who have a history of homelessness, often compounded by mental illness or substance use, to achieve their highest level of independence. We were established in 1982 by faith and community leaders on
Manhattan’s Upper East Side who believed that homelessness is the responsibility of the entire community. More than 40 years later, we are still guided by the principle that neighbors should help neighbors.
Today, NCS offers an array of groundbreaking housing and supportive services, including counseling, substance use treatment, vocational and educational programs, and employment support, and we are poised for further growth.
NCS provides New Yorkers who are homeless or at risk of homelessness with a home, a community, and access to the services that they need to thrive. To learn more about our work, please visit Neighborhood Coalition for Shelter (ncsinc.org).
Job Summary
Louis Nine House (LNH), located in the Bronx, provides 46 studio apartments for young adults aged 18-25 who are homeless or have aged out of foster care. Many of our residents have faced numerous foster care placements, experienced emotional trauma, neglect, or abuse, and may struggle with mental health challenges and substance use.
We provide affordable housing, and a comprehensive range of support services designed to help young adults achieve stability, maintain sobriety, and work towards self-sufficiency, enabling them to secure and sustain permanent housing and independence. Through case management, onsite psychiatric services, and our vocational and educational programs, residents receive the support they need to advance their personal development, pursue education, explore career interests, acquire vocational skills, and secure employment.
The Program Aide is responsible for ensuring the safety and security of both the residents and the LNH facility. They are expected to uphold a professional demeanor in all interactions with residents.
Responsibilities
NCS is committed to maintaining a safe and secure workplace for our employees and clients. Please be advised that regulatory agencies mandate all newly hired employees
NCS offers a collegial work environment, and a generous benefits package including medical, dental and vision insurance, paid vacation, sick days, paid holidays, 403 (b) retirement plan, disability, life insurance, and more.
Equal Opportunity Employer
NCS is proud to be an equal opportunity employer. NCS does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.
Position: Program Aide
Classification: Full-time, Non-exempt
Reports to: Program Director
Schedule: Onsite – Wednesday-Sunday 4PM - 12AM
Work location: Bronx
About Us
Neighborhood Coalition for Shelter (NCS) helps New Yorkers who have a history of homelessness, often compounded by mental illness or substance use, to achieve their highest level of independence. We were established in 1982 by faith and community leaders on
Manhattan’s Upper East Side who believed that homelessness is the responsibility of the entire community. More than 40 years later, we are still guided by the principle that neighbors should help neighbors.
Today, NCS offers an array of groundbreaking housing and supportive services, including counseling, substance use treatment, vocational and educational programs, and employment support, and we are poised for further growth.
NCS provides New Yorkers who are homeless or at risk of homelessness with a home, a community, and access to the services that they need to thrive. To learn more about our work, please visit Neighborhood Coalition for Shelter (ncsinc.org).
Job Summary
Louis Nine House (LNH), located in the Bronx, provides 46 studio apartments for young adults aged 18-25 who are homeless or have aged out of foster care. Many of our residents have faced numerous foster care placements, experienced emotional trauma, neglect, or abuse, and may struggle with mental health challenges and substance use.
We provide affordable housing, and a comprehensive range of support services designed to help young adults achieve stability, maintain sobriety, and work towards self-sufficiency, enabling them to secure and sustain permanent housing and independence. Through case management, onsite psychiatric services, and our vocational and educational programs, residents receive the support they need to advance their personal development, pursue education, explore career interests, acquire vocational skills, and secure employment.
The Program Aide is responsible for ensuring the safety and security of both the residents and the LNH facility. They are expected to uphold a professional demeanor in all interactions with residents.
Responsibilities
- Ensure the security of the facility, resident property and agency property.
- Screen all visitors at the front door before they enter and ensure they sign visitor log.
- Monitor security cameras.
- Make rounds of the entire facility regularly throughout shift.
- Monitor resident guests, ensuring that guests leave on time and overnight guests have required passes.
- Read the visitors log and staff log before starting shift.
- Conduct fire and safety inspections throughout shift.
- Log activities during shift.
- Monitor compliance with Louis Nine House policies.
- Maintain current knowledge of Louis Nine House emergency procedures.
- Document information for placement in resident’s files.
- Complete Security Checklist during each shift.
- Collaborate with colleagues at all levels to ensure the delivery of high-quality services.
- Perform other job-related duties as assigned as needed.
- Prior experience in social service environment, particularly working with a young adult population, homeless/formerly homeless, mentally ill and/or chemically addicted individuals.
- Strong time management skills.
- Proficiency in Word, Excel Outlook.
- Excellent written and verbal communication skills in English; bilingual proficiency in Spanish is a plus.
- High school diploma or equivalent required; Associate degree preferred.
NCS is committed to maintaining a safe and secure workplace for our employees and clients. Please be advised that regulatory agencies mandate all newly hired employees
- Successfully complete a background screening process that includes fingerprinting prior to start date. A section of the background screen requires address history for the last 28 years.
- Are required to be fully vaccinated against COVID-19. If you are selected for the position, proof of full vaccination against COVID-19 will be required as part of the onboarding process.
NCS offers a collegial work environment, and a generous benefits package including medical, dental and vision insurance, paid vacation, sick days, paid holidays, 403 (b) retirement plan, disability, life insurance, and more.
Equal Opportunity Employer
NCS is proud to be an equal opportunity employer. NCS does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.