What are the responsibilities and job description for the Dental Director position at NeighborHealth?
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Dental
All Locations:
1601 Washington Street, 20 Maverick Square – Cradock Building
Position Summary:
Dental Director of NeighborHealth
Working under general supervision of the Chief Medical Officer, the Dental Director is responsible for the administrative and clinical development of dental staff. Oversees the clinical performance of dental staff as well as directing, teaching and discipline of this staff. Provides general dental care for patient panel. The Dental Director is responsible for developing and implementing a plan for expanding NeighborHealth's oral health services. Requires successful completion of academic requirements of an accredited dental school. Certification in relevant discipline. DMD or DDS and full licensure in the Commonwealth of Massachusetts is required.
Maintain excellent punctuality and attendance.
Promote a sense of “team work” through demonstration of self-direction and self-motivation. Solve problems independently or know when to seek consultation.
Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model.
Adheres to all NeighborHealth and departmental policies and procedures.
5
Participate in required departmental activities and meetings.
Perform other related duties.
Other Duties & Responsibilities
Organizational Competencies
Reads, understands and complies with all Standards of Conduct, Joint Commission policies, requirements set forth by the United States Department of Health and Human Services' Health Resources and Services Administration pursuant to Section 330 of the Public Health Service Act, applicable State regulations and guidelines, and all laws related to position responsibilities and employment at NeighborHealth.
Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.
Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.
Educational Requirements
Education, Knowledge, Skills, and Abilities Required
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Dental
All Locations:
1601 Washington Street, 20 Maverick Square – Cradock Building
Position Summary:
Dental Director of NeighborHealth
Working under general supervision of the Chief Medical Officer, the Dental Director is responsible for the administrative and clinical development of dental staff. Oversees the clinical performance of dental staff as well as directing, teaching and discipline of this staff. Provides general dental care for patient panel. The Dental Director is responsible for developing and implementing a plan for expanding NeighborHealth's oral health services. Requires successful completion of academic requirements of an accredited dental school. Certification in relevant discipline. DMD or DDS and full licensure in the Commonwealth of Massachusetts is required.
- Leadership Responsibilities
- Clinical Leaders meeting weekly
- CDS Workgroup monthly
- Epic Workgroup monthly
- Medication Safety Committee monthly
- Medical Standards Committee monthly
- Performance Improvement meeting monthly
- Responsibilities:
- Development and updating departmental clinical policies and procedures along with the Administrative Director
- Oversees Clinical Quality Management and Utilization Management of the department along with the Administrative Director
- Assists the department in annual performance improvement projects
- Collaborate with the IT department for data reporting and validating IT reports
- Works closely with coding and billing departments to assure proper coding and fund allocation
- Teaches and mentors the dental staff in clinical care
- Supervises dental staff, in both East Boston and South End sites
- Collaborates with PACE leaders to provide appropriate care to the PACE patients
- Works closely with BU Faculty to ensure the BU School of Dentistry Resident Program is compliant with NeighborHealth’s protocols, policies and regulatory requirements
- Job Components
- 16 clinical hours weekly will be spent in the Dental Department providing general dental care for patient panel
- 24 administrative hours will be spent in Dental to include the above noted responsibilities and leadership responsibilities
Maintain excellent punctuality and attendance.
Promote a sense of “team work” through demonstration of self-direction and self-motivation. Solve problems independently or know when to seek consultation.
Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model.
Adheres to all NeighborHealth and departmental policies and procedures.
5
Participate in required departmental activities and meetings.
Perform other related duties.
Other Duties & Responsibilities
Organizational Competencies
Reads, understands and complies with all Standards of Conduct, Joint Commission policies, requirements set forth by the United States Department of Health and Human Services' Health Resources and Services Administration pursuant to Section 330 of the Public Health Service Act, applicable State regulations and guidelines, and all laws related to position responsibilities and employment at NeighborHealth.
Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.
Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.
Educational Requirements
Education, Knowledge, Skills, and Abilities Required
- Certification in relevant discipline, DMD or DDS
- Current licensure in the Commonwealth of Massachusetts
- Ability to use data to evaluate outcomes required
- Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools
- Must have the ability to lead change in an organization and possess excellent interpersonal, communication and teaching skills
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.