What are the responsibilities and job description for the Pool Spa Service Manager position at NEI, Central Fairfield area?
'Company Overview'
NEI is a leading pool spa contracting firm based in Connecticut, specializing in landscape design and construction. We are committed to delivering exceptional outdoor environments through innovative solutions and dedicated service.'
'Summary'
'We are seeking a dedicated Pool Spa Service Manager to oversee the maintenance and operation of pools and spas for our clients across Connecticut. This role is vital in ensuring high-quality service delivery that aligns with our company's standards of excellence and customer satisfaction. The position is based in Connecticut.'
'Responsibilities'
' Manage daily operations of pool and spa services, ensuring timely and quality maintenance.
- Coordinate with clients to schedule services and address specific needs.
- Supervise technicians and support staff, providing guidance and training.
- Oversee inventory of supplies and equipment necessary for pool and spa maintenance.
- Ensure compliance with safety standards and industry regulations.
- Develop and implement service procedures to improve efficiency.
- Handle customer inquiries and resolve issues promptly.
- Collaborate with the management team to plan service projects.'
- 'Qualifications'
- Proven record of account management and pool/spa service manager 2-5 years exp
- Proven experience in pool or spa service management or related field.
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Ability to coordinate multiple projects simultaneously.
- Knowledge of safety standards related to pool and spa maintenance.
- Customer-focused attitude with problem-solving skills.
- Valid driver’s license and reliable transportation.
- Experience with inventory management is a plus.'
'Call-To-Action''If you are passionate about creating exceptional outdoor experiences and leading a dedicated team, we invite you to bring your expertise to NEI— where your skills will help shape beautiful landscapes while advancing your career. Dive into this opportunity today!'
Job Type: Full-time
Pay: $75,000.00 per year
Work Location: In person
Salary : $75,000