Connected Care Community Health Worker

Job Purpose:

Nehalem Bay Health Center and Pharmacy, located on the beautiful North Oregon Coast, is hiring for a Connected Care Community Health Worker. Bilingual preferred, fluent in English and Spanish.

The Connected Care Community Health Worker provides information, resources, and care coordination to older adult patients and their families. The Connected Care CHW completes home visits and the Connected Care Protocols. They support patients to fill out an Advance Directive, manage medications, remove fall hazards from a patient’s home, and connect patients and families with community resources. They work closely with patients’ primary care providers and communicate key information about what matters to older adult patients in their life and care.

This is a great opportunity for someone who loves working with older adults and wants to be part of improving health care for this population!

This fully benefited position includes Medical, Dental and Vision coverage beginning on the first day of employment. Other benefits include student loan assistance, professional development stipend and career development pathways, subsidized fitness memberships and employee wellness programs, paid holidays, paid vacation and sick leave, 401k with company match, paid short-term disability, and paid life insurance.

Come work in our beautiful new facility that opened in October 2025!

Duties:

• Complete the Connected Care Protocols through a series of home visits.
• Assess the health and social needs of clients using the Connected Care tools.
• Elevate concerns to the patient’s Primary Care Provider or appropriate clinician.○ Collaborate with healthcare clinicians to develop care plans and make appropriate referrals for medical, social, and support services.
• Provide culturally competent health education and information to patients, families, and caregivers related to healthy aging and the 4Ms.
• Ensure patients are aware of available community resources, make appropriate referrals, and assist patients in completing applications and accessing resources as appropriate.
• Advocate for clients within the healthcare system to ensure they receive appropriate care and services in line with what matters most to them.
• Support patients in understanding their rights and responsibilities as healthcare consumers.
• Offer emotional support and crisis intervention for patients facing health-related challenges.
• Connect patients to mental health services or crisis hotlines as needed.
• Maintain accurate records of patient interactions, services provided, and outcomes in the clinic’s Electronic Health Record (EHR) system.
• Submit required Connected Care evaluation forms for all referred patients.
• Participate in evaluation surveys and meetings to continuously improve the program.
• Participate in regional networks to share with and learn from other CHWs.
• Collaborate with local organizations and community leaders to identify and advocate for improved older adult services.
• Performs other related duties as assigned.

Skills/Attributes:

• Crisis intervention:
• Documentation and evaluation:
• Community building:
• Strong attention to detail.
• Ability to multi-task.
• Basic computer skills.
• Organizational skills, including time management, scheduling, and flexibility, while maintaining professionalism and quality focus.
• Active listener who is interested in being part of a collaborative and patient-centered team.
• Ability to adapt to a fast-paced and rapidly changing work environment by prioritizing multiple tasks to perform efficiently and effectively.
• Recognize, respect, and work effectively with people from diverse social, cultural, and ethnic backgrounds who may have different healthcare preferences and needs.

Qualifications:

• High school diploma or equivalent
• Valid driver’s license and insured vehicle
• 90-hour Community Health Worker Certification, or ability to become certified
• Minimum of two years’ experience in a health or social service-related field preferred
• Experience with and demonstrated commitment to serving the older adult population
• Strong interpersonal and communication skills
• Empathetic and culturally sensitive approach to working with diverse populations
• Knowledge of local healthcare resources and social services, especially for older adults
• Proficiency in data collection and record-keeping
• Ability to work independently and as part of a team
• Familiarity with medical terminology and healthcare system, including Medicaid (Oregon Health Plan) and Medicare
• Bilingual and/or bicultural preferred

Physical Requirements:

• Ability to communicate both in person and by phone.
• Ability to lift up to twenty-five (25) pounds.
• Ability to sit for long periods of time.
• Manual dexterity when inputting computer information.
• Exposure to normal noise, temperature, and dust and fume levels.

Job Type: Full-time

Expected hours: 30.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $39,272 - $52,631