What are the responsibilities and job description for the Sales Assistant position at Nefab?
Sales Assistant, Nefab Packaging West
Nefab Group is on a growth journey, and we are dependent on high-performance people to succeed. We are looking to strengthen our team, seeking a Sales Assistant to join us in Newark, California.
As the Sales Assistant you will be responsible for managing project trackers, handling quoting and pricing inquiries, solving issues, assisting with customer communication, providing exceptional support to ensure customer satisfaction, and coordinating with internal departments to help the team meet its goals.
This position is located in Newark, CA, and will report to the Global Account Manager.
Salary: commensurate with experience.
Do you want be part of global organization and contribute to our growth journey? Apply today!
Job Summary
Key Responsibilities:
Experience
Our core values are Simplicity, Empowerment and Respect. Our ways of working are characterized by Customer First, Cooperation and Communication. This means that we are always putting customers first, through cooperation and communication. We respect each other and the environment. People are empowered to grow and innovate to simplify.
Application
Impress us with your CV/resume and motivational letter, written in English.
Nefab is an equal opportunity employer, embracing diversity and inclusion. We are committed to building teams with a variety of backgrounds, perspectives and skills. We believe everyone has talent, and therefore welcome all applications.
Nefab Group is on a growth journey, and we are dependent on high-performance people to succeed. We are looking to strengthen our team, seeking a Sales Assistant to join us in Newark, California.
As the Sales Assistant you will be responsible for managing project trackers, handling quoting and pricing inquiries, solving issues, assisting with customer communication, providing exceptional support to ensure customer satisfaction, and coordinating with internal departments to help the team meet its goals.
This position is located in Newark, CA, and will report to the Global Account Manager.
Salary: commensurate with experience.
Do you want be part of global organization and contribute to our growth journey? Apply today!
Job Summary
Key Responsibilities:
- Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
- Support the sales team in day-to-day operations, including quote preparation, order tracking, and follow-ups
- Respond to customer inquiries regarding product availability, pricing, and lead times
- Maintain and update customer records, pricing files, and internal project trackers
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause, and following up to ensure resolution
- Coordinate with logistics, production, and customer service teams to ensure timely deliveries
- Collaborate with other departments (e.g., logistics, sales, technical) to resolve customer concerns
- Help prepare presentations, proposals, and monthly sales reports
- Monitor and report on sales trends, order status, and customer satisfaction
Experience
- Minimum 5 years’ experience in a customer service a sales support, sales coordination, or administrative role
- Excellent organizational and multitasking skills
- Strong communication skills (written and verbal)
- Proficient in Microsoft Excel
- Attention to detail and a strong sense of responsibility
- Ability to multitask and prioritize in a fast-paced environment
- Problem-solving attitude with a customer-first mindset
- Experience in packaging, manufacturing, logistics.
- Ability to work independently and manage priorities in a fast-paced environment
Our core values are Simplicity, Empowerment and Respect. Our ways of working are characterized by Customer First, Cooperation and Communication. This means that we are always putting customers first, through cooperation and communication. We respect each other and the environment. People are empowered to grow and innovate to simplify.
Application
Impress us with your CV/resume and motivational letter, written in English.
Nefab is an equal opportunity employer, embracing diversity and inclusion. We are committed to building teams with a variety of backgrounds, perspectives and skills. We believe everyone has talent, and therefore welcome all applications.
