Operations Manager

Job Summary

The Site Manager will oversee the overall order fulfilment process, mainly consisting of the manufacturing and customer service operations, for the manufacturing sites located in the South East region.

He/She will report to the Regional Managing Director. He/She will promote a culture of operational excellence focused on health and safety, quality, productivity, and delivery. The position will supervise the forecast and budget for the division and the report of the results to corporate. The position manages relationships between the division and corporate offices.

Main Responsibilities

• Responsible for the overall direction of all manufacturing and customer service functions.
• Responsible for management of capital assets, plant, machinery, and inventory.
• Responsible for managing all plant costs within company budgets.
• Establishes plant policies and procedures.
• Directs and co-ordinates material management, production operations and process
• improvement on a day-to-day basis.
• Manage systems and procedures for operational cost and usage controls.
• Works closely with sales and customers to facilitate technical information interface.
• Establishes process costing.
• Assists engineering with new product development.
• Monitors and analyzes manufacturing costs.
• Performs special tasks for Corporate as required.
• Manage physical inventory of materials and components, as well as the best utilization
• of materials.
• Develop and execute Production Plan as part of Nefab’ s annual Business Planning
• Develop and update production forecasts based on the input from sales forecasts on
• an ongoing basis in line with Nefab’ s planning/rolling forecast system.
• Coordinate month-end physical inventory count (Raw, WIP, FG):
• Counting and reporting
• Monitors monthly usage and waste reports
• Troubleshooting and variance analysis
• Lead and compile the company’s forecasting (annual and rolling 4Q) as part of the
• corporate planning cycle.
• Drive continuous improvement efforts at our existing facilities, including but not limited to Kaizen events, 6-S events, 5s, Cost Reduction initiatives, and Business
• Improvement planning/development.
• Map current flows and continuously evaluate and implement flow improvements with
• the Production Manager
• Initiate and coordinate major projects – plant layout changes, installation of capital
• equipment, addition of new manufacturing and converting capabilities, major repairs,
• Define a reporting system to track successes and improvements needed in this area
• Oversee the development, implementation, certification process, and maintenance of the ISO 9001 and 14001 Quality Programs
• Coordinate and support on-site audits conducted by external providers, as well as
• evaluate their findings and implement appropriate corrective actions
• Identify training needs within our South East organization
• Keep current on information and technology affecting functional areas to increase
• innovation and ensure compliance.
• Continuously improve Nefab’s costing and pricing systems.
• Company goals and objectives, as defined from time to time.
• Develop and manage the human resources according to company policies and
• guidelines in Nefab’ s ISO procedures.
• Balance the human resources with the capacity needs to fulfill market demand.
• Responsible for building security.
  

EDUCATION

• Bachelor’s degree in Business Administration, Industrial Engineering, logistics, Supply Chain or similar
  
  

Experience

• 15 years of experience in manufacturing management, preferably in a process-oriented operation and/or related industry
• Experience developing and implementing a QMS as well participating in or leading ISO audits
• Experience working with Lean Manufacturing strategies, Quality Management tools and methodologies
• Proficient in Microsoft Office suite, warehouse management systems, database systems
  
  

LANGUAGES

• Fluent in English, both written and verbal
• Ability to read, analyze and interpret the most complex legal and financial documents
• Ability to be able to communicate clearly and effectively to all employees, customer, and vendors
• Ability to be able to make effective persuasive presentations
  
  

Skills And Competences

• Strong planning, project management, problem solving techniques and analytical skills
• Strong interpersonal, organizational and communication skills, and comfortable interacting with all levels of the organization, customers, and vendors
• Strategic thinker, strong team player and team builder who has a can-do attitude and have a hands-on, take-ownership personality
  
  

HEALTH AND SAFETY AND ENVIRONMENTAL OBLIGATIONS

HEALTH AND SAFETY

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of his/her job, the team member is occasionally required to stand; walk; sit; use hands; reach with hands and arms; lift to 30 lbs. unassisted; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  
  

Work Environment

• Office working conditions are normal for an office environment. Work will require frequent local travel, overnight travel, and weekend and/or evening work.
• Plant working conditions include noise more than 90 dB and some dust. Personal Protection Equipment is provided.
• The General Manager’s role has cyclical stress due to frequent goals and deadlines and daily stress due to the responsibility associated with the incumbents’ decisions, outcomes, and potential outcomes. The incumbent is faced with constant interruptions and frequently meets with others.
• Work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May occasionally be required to work outside, being exposed to the elements, for brief periods.
  
  

ENVIRONMENT

• Knowledge of Waste Management Process
• Knowledge of environmental regulations applicable to waste management
• Knowledge of waste separation system existing in the Company
• Knowledge of Hazardous Substances Process
• Knowledge of environmental regulations applicable to machinery and equipment (maintenance only)
  
  

Additional Responsibilities

Management Responsibilities

• Take all reasonable precautions to protect the health and safety of workers
• Ensure that equipment, materials, and protective equipment are maintained in good condition
• Provide information, instruction, and supervision to protect worker health and safety
  
  

Employee Responsibilities

• Maintain knowledge and ensure that work is in compliance with the provision of the Act, the regulations and all health and safety policies, programs, and practices, as they pertain to the workplace
• Report to the employer, supervisor or a Health & Safety representative, any contravention of the Act or regulations, or any hazard they are aware of.
• Use or wear equipment, protective devices, or clothing that the employer requires to be used or worn in a manner that will not endanger the client, themselves, or another employee.
• Report immediately to the employer or supervisor the absence of or defect in any equipment or protective device of which the employee is aware and which may endanger the client, themselves, or another employee.
• Ensure that they do not engage in any prank, contest, and feat of strength, unnecessary running, or rough and boisterous conduct.
  
  

The above description reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and will not be construed as a detailed description of all the work requirements that may be inherent in the job. Employees may perform other related duties and tasks as required to meet the needs of the operation.