What are the responsibilities and job description for the ServiceNow ITSM Developer position at NeerInfo Solutions?
Job Title: ServiceNow ITSM Developer
Location: Richardson, TX
Duration: Full-time
Description
Required Skill and Experience
• ServiceNow ITSM: Incident Management, Problem Management, Change Management, Service Catalog Development, and Knowledge Management.
• ServiceNow Platform: Strong understanding of core platform capabilities, customization, configuration, and workflow development.
• ServiceNow Development: Hands-on experience in ServiceNow development, integrations, scripting, troubleshooting, and customization.
• Platform Assessment: Ability to identify and recommend Out-of-the-Box (OOTB) functionality versus customizations.
• Troubleshooting & Analysis: Strong investigative, analytical, and problem-solving skills.
• Experience working within an Agile delivery environment.
Preferred Skill and Experience
• Experience supporting and enhancing mature ServiceNow implementations with extensive customizations.
• Knowledge of AWS (Amazon Web Services).
• Experience with Python scripting and automation.
• Exposure to ServiceNow integration technologies and third-party system integrations.
• Understanding of ServiceNow platform best practices, optimization, and governance.