What are the responsibilities and job description for the ServiceNow HRSD Administrator position at NeerInfo Solutions?
Job Title: ServiceNow HRSD Administrator
Location : Hartford, CT, Indianapolis, IN, Raleigh, NC, Richardson, TX, Tempe, AZ
Duration : Fulltime
Description
Required Skill and Experience
• Experience with ServiceNow HR service Delivery (HRSD) application and ITSM.
• Knowledge of HR functions, Processes and best practices.
• Knowledge of case management, knowledge management best practices and design.
• Experience in designing and/or implementing an HR Shared Services Center.
• Working knowledge with integration like success factor.
• Hands on experience with PowerShell.
• Should be ServiceNow HRSD Implementation specialist with integration knowledge with external systems using REST and Web Services.
• Implement the Human resources application in order to setup HR data.
• Configure applications to work with organizations HR processes.
• Experience with HR service Management, Knowledge management, Service Portal, Chat, Reporting , Integrations and HR Hub.
• Demonstrated competence in the various HR Functional areas, especially employee relations and change management.
• Experience on Human Resources Dashboards, reports, and other HR management modules to monitor and manage HR cases and employee satisfactions.
• Design and develop new ServiceNow applications for HR modules, including case management, HR Administration.
Preferred Skill and Experience
Certifications: Certified ServiceNow Administrator(CSA) and Certified Implementation Specialist(CIS)
Certification: Implementation with on ITSM or HRSD or CAD
• The ability to communicate effectively with senior stakeholders and influence their decisions.
• The ability to work with a diverse and cross-functional team and manage multiple tasks simultaneously.
• Planning and Co-ordination skills.
• Good Communication and Analytical skills.
• ITIL certification - nice to have